Hi Mike, Firefox has so many ways/places to display bookmarks that it can get a little confusing describing them. Let me start from the top:

(1) Optional Menu Bar

Old school. If you press Alt+B, Firefox should activate the top Bookmarks menu. You can either turn on the menu bar or just keep that keyboard shortcut in mind for occasional use. (Restore the Menu bar in Firefox)

(2) Main Toolbar - Bookmarks Menu Button

There is an optional bookmarks menu button for the toolbar (). If you like the top Bookmarks menu but don't want to waste space on an extra bar or use a keyboard shortcut, this button is for you. You can add it using the Customize panel (Customize Firefox controls, buttons and toolbars).

(3) Bookmarks Toolbar

This is a horizontal bar below the main toolbar. You can set it to be off all the time, on all the time, or on only when you're viewing the built-in Firefox Home new tab page. More info here: Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window.

(4) Bookmarks Sidebar

The sidebar can be positioned either at the left side or right side of the browser and can be switched between Bookmarks, History, Synced Tabs, and other panels. More info: Use the Firefox Sidebar to access bookmarks, history, passwords and synced tabs.

I'm attaching a screenshot showing where these are normally located.

Any progress so far?

What you say is familiar, but I attach a screen shot of my current page and things are missing, e.g. at the top there is no File....etc

Sorry, but I can't seem to upload screenshots

There are significant variations between 'your' screen and mine. Can you suggest another way to send you the word document with the comparison.

Add images and paste in here give error messages

You can attach image files, but not Word/PDF files.

The File, View, etc. is the optional menu bar. You can ignore that if you are not interested in using it.