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email stopped loading

  • 4 Antworten
  • 4 haben dieses Problem
  • 19 Aufrufe
  • Letzte Antwort von bigred51

bigred51
bigred51

My email stopped loading. When I input my password, I get this message:

THUNDERBIRD Alert from account (my email address): 1014

Does anyone know why this message pops up and what "1014" is? Any help resolving it would be appreciated.

My email stopped loading. When I input my password, I get this message: THUNDERBIRD Alert from account (my email address): 1014 Does anyone know why this message pops up and what "1014" is? Any help resolving it would be appreciated.

Ausgewählte Lösung

I very much appreciate your taking the time to help me with this situation. As it turns out, the problem was with xfinity and has now been resolved. Again, thank you for your time.

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Alle Antworten (4)

sfhowes
sfhowes
  • Top 25 Contributor

Is this with an Xfinity/Comcast account?

bigred51
bigred51 Fragesteller

Yes, this is with an Xfinity/Comcast account.

sfhowes
sfhowes
  • Top 25 Contributor

Make sure you've enabled access by 3rd-party apps:

https://www.xfinity.com/support/articles/third-party-email-access

and have the correct server settings:

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

bigred51
bigred51 Fragesteller

Ausgewählte Lösung

I very much appreciate your taking the time to help me with this situation. As it turns out, the problem was with xfinity and has now been resolved. Again, thank you for your time.