Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Dieses Thema wurde geschlossen und archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.
Gesperrt Archiviert

The window to enter new account password is not displayed

Thunderbird Fehlerbehebung
sfhowes antwortete vor 6 Jahren
SuMo Bot
SuMo Bot

OS: Winfows 7 Thunderbird: 68.12.1

When the password of my google email account has changed, Thunderbird usually shows a window to enter the new password on startup. In recent versions of Thunderbird, this window is not displayed at all, but is present in the window list of the application (taskbar of Windows 7).

After deactivating all themes and extensions, the only way to get the window appear is to move it with keyboard:

  • Alt+Space, choose move
  • use arrow keys, to move it near screen center and press Enter

The window may still be invisible, and the procedure may work only after multiple tries.

The window should appears correctly with valid position and size.

OS: Winfows 7 Thunderbird: 68.12.1 When the password of my google email account has changed, Thunderbird usually shows a window to enter the new password on startup. In recent versions of Thunderbird, this window is not displayed at all, but is present in the window list of the application (taskbar of Windows 7). After deactivating all themes and extensions, the only way to get the window appear is to move it with keyboard: * Alt+Space, choose move * use arrow keys, to move it near screen center and press Enter The window may still be invisible, and the procedure may work only after multiple tries. The window should appears correctly with valid position and size.

Alle Antworten (1)

sfhowes
sfhowes

Run TB in safe mode (hold Shift when launching) and see if the window appears correctly. If it does, close TB, launch again in safe mode, check 'Reset toolbars & controls', click 'Make changes and restart'.

SuMo Bot
SuMo Bot Fragesteller

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.