Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

paid for version of lastpass works on desktop but deemed free version on laptop and has been removed as incompatible

  • 2 Antworten
  • 1 hat dieses Problem
  • 13 Aufrufe
  • Letzte Antwort von rayah

rayah
rayah
more options

Lastpass disappeared from my laptop and after looking add addons found that it was removed because it was deemed to be the free version and not compatible. I use the paid for version of lastpass which I should be able to use across any of my machines. It works fine on Firefox on my desktop.

Lastpass disappeared from my laptop and after looking add addons found that it was removed because it was deemed to be the free version and not compatible. I use the paid for version of lastpass which I should be able to use across any of my machines. It works fine on Firefox on my desktop.

Ausgewählte Lösung

UPDATE: Firefox 66.0.4 and 60.6.2esr are now available with the new certificate needed to solve this problem. See: Update Firefox to the latest release.

Hi rayah, it's not a specific problem with LastPass, there is a general problem with most add-ons at the moment. A critical certificate Firefox uses to verify their digital signatures has expired, and you need a new one to resume using the extensions.

Please see this article for more information: Add-ons disabled or fail to install on Firefox.

Also, Firefox 66.0.4 is expected later today with a fix if the interim hotfix hasn't come through.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Ausgewählte Lösung

UPDATE: Firefox 66.0.4 and 60.6.2esr are now available with the new certificate needed to solve this problem. See: Update Firefox to the latest release.

Hi rayah, it's not a specific problem with LastPass, there is a general problem with most add-ons at the moment. A critical certificate Firefox uses to verify their digital signatures has expired, and you need a new one to resume using the extensions.

Please see this article for more information: Add-ons disabled or fail to install on Firefox.

Also, Firefox 66.0.4 is expected later today with a fix if the interim hotfix hasn't come through.

Geändert am von jscher2000 - Support Volunteer

rayah
rayah Fragesteller
more options

Thanks jscher2000 for your quick response - all well now with Firefox 66.0.4