Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.
Gelöst Archiviert

My website homepage displays fine in all other browsers including IE but not firefox 60.0.1. Not sure what to do!

Firefox Defekte von Websites
FredMcD beantwortet
msawyer1
msawyer1

First off, I am an analyst and not a professional web dev person. I'm using Divi on wordpress at Bluehost. I have a website that I'm building that displays fine in all other browsers including IE but not firefox 60.0.1.

I've tried safe mode and disabling acceleration with no luck. I've also tried simplifying the website to no avail as well. It's displaying fine in every other browser, but not here.

The About Us page also displays fine everywhere including firefox. There's something about the homepage that's not working. I've noticed that if I try to select all, it's treating text as an image or at least it doesn't let me select it. If I click and drag, the entire element moves.

Thank you in advance!

First off, I am an analyst and not a professional web dev person. I'm using Divi on wordpress at Bluehost. I have a website that I'm building that displays fine in all other browsers including IE but not firefox 60.0.1. I've tried safe mode and disabling acceleration with no luck. I've also tried simplifying the website to no avail as well. It's displaying fine in every other browser, but not here. The About Us page also displays fine everywhere including firefox. There's something about the homepage that's not working. I've noticed that if I try to select all, it's treating text as an image or at least it doesn't let me select it. If I click and drag, the entire element moves. Thank you in advance!
msawyer1
msawyer1 Fragesteller
Diese Antwort im Kontext lesen

Ausgewählte Lösung

Solved it! (in Firefox at least) There was a setting in the visual builder where I had enabled an overlay filter. There is nothing to overlay and so I don't think it should have caused a white screen (it didn't in other browsers), but I'd think that's an issue for ElegantThemes and not Mozilla. Now to figure out mobile... thank you for your assistance FredMcD!

Alle Antworten (6)

FredMcD
FredMcD

Please provide public link(s) (no password) that we can check out. No Personal Information Please !

msawyer1
msawyer1 Fragesteller

FredMcD said

Please provide public link(s) (no password) that we can check out. No Personal Information Please !

Facepalm! https://www.lukeninvestmentanalytics.com .

I've included a picture of what I see in firefox as well.

Thank you!

FredMcD
FredMcD

I tried the link. Something loads, then is cleared, leaving what is on your picture.

I called for more help.

msawyer1
msawyer1 Fragesteller

It's not displaying that page on mobile with iPhone and Android. May not be isolated to firefox. I'll update if I figure anything out.

msawyer1
msawyer1 Fragesteller

Ausgewählte Lösung

Solved it! (in Firefox at least) There was a setting in the visual builder where I had enabled an overlay filter. There is nothing to overlay and so I don't think it should have caused a white screen (it didn't in other browsers), but I'd think that's an issue for ElegantThemes and not Mozilla. Now to figure out mobile... thank you for your assistance FredMcD!

FredMcD
FredMcD

Glad to help. Safe Surfing.