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Why cant I log into Firefox support forums using my sync account?

Firefox Sonstiges
Mr_Mumbles antwortete vor 8 Jahren
Mr_Mumbles
Mr_Mumbles

Okay, I think I might just answer my own question here. But here goes nuthin.

So I created a sync account, expecting that this would allow me into the support forums. When I created my account I used a password that did not contain numbers, but "special" characters instead. When I attempted to access the support forums, I was rejected even after I had my account email verified as well as reset my sync password locally. This was absolutely maddening that I could not get into the forums.

So now that I found the "Ask a question" section of Mozilla Support forums, I was forced to create a support account. When I created this account it forced me to use a password using at least 1 number. Why are the sync and support accounts not one in the same? Why do the two account creation sites have different requirements for account creation as it relates to password complexity?

Mumbles

Okay, I think I might just answer my own question here. But here goes nuthin. So I created a sync account, expecting that this would allow me into the support forums. When I created my account I used a password that did not contain numbers, but "special" characters instead. When I attempted to access the support forums, I was rejected even after I had my account email verified as well as reset my sync password locally. This was absolutely maddening that I could not get into the forums. So now that I found the "Ask a question" section of Mozilla Support forums, I was forced to create a support account. When I created this account it forced me to use a password using at least 1 number. Why are the sync and support accounts not one in the same? Why do the two account creation sites have different requirements for account creation as it relates to password complexity? Mumbles

Alle Antworten (2)

the-edmeister
the-edmeister

Ausgewählte Lösung

This support forum hasn't yet been added to "Firefox Accounts" which what Sync uses.

Mr_Mumbles
Mr_Mumbles Fragesteller

Thanks Ed. That makes sense. I suspected as much.