Avatar for Username

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

web based data entry form no longer allows for multpiple letter entry

ejohnsongcc
ejohnsongcc

I use a web-based data entry form every day. Prior to the most recent update, I could type in 3-4 letters of a client name to search for that client. This allowed me to go directly to a client quickly.

After the update I can only type in one letter to search and then have to scroll through 100-200 other client names to get to the proer client.

Is there a way to set the default on these drop down menus to allow for more than 1 character to be searched?

My time spent has gone from 10 seconds per entry to about 30 seconds per entry and I have about 100 entries a week to make, so I am much less efficient.

Please HELP!!!!

I use a web-based data entry form every day. Prior to the most recent update, I could type in 3-4 letters of a client name to search for that client. This allowed me to go directly to a client quickly. After the update I can only type in one letter to search and then have to scroll through 100-200 other client names to get to the proer client. Is there a way to set the default on these drop down menus to allow for more than 1 character to be searched? My time spent has gone from 10 seconds per entry to about 30 seconds per entry and I have about 100 entries a week to make, so I am much less efficient. Please HELP!!!!

Alle Antworten (2)

FredMcD
FredMcD

I've called for more help.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Could you describe the issue in more detail. For exaple:

Is the problem when you click a list or drop-down and type SM for Smith and you end up at the beginning of the M's instead of the beginning of the SM's?

Do other forms work "the old way" -- in other words, is this problem specific to one site or one form on the site?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?