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Why do I get error R0107005 when trying to send a message but do not get it on the second try?

  • 4 Antworten
  • 1 hat dieses Problem
  • 7 Aufrufe
  • Letzte Antwort von christ1

When I try to send a message I get the notice: "An error occurred while sending mail. The mail server responded: Authentication is required before sending [R0107005]. Please verify that your email address is correct in your account settings and try again." If I wait a moment, don't change ANYTHING, then try again the message goes through. I am running Windows 10 on my PC and it just did a major update. Prior to the update this was not happening. Coincidence or cause? I have been using Thunderbird for years and never had this error before.

When I try to send a message I get the notice: "An error occurred while sending mail. The mail server responded: Authentication is required before sending [R0107005]. Please verify that your email address is correct in your account settings and try again." If I wait a moment, don't change ANYTHING, then try again the message goes through. I am running Windows 10 on my PC and it just did a major update. Prior to the update this was not happening. Coincidence or cause? I have been using Thunderbird for years and never had this error before.

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Application Basics

   Name: Thunderbird
   Version: 45.3.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.3.0
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20160825102941
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) pop.roadrunner.com:110, plain, passwordCleartext
     OUTGOING: , smtp.roadrunner.com:25, plain, none, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-ca6e66af-acee-4ecf-b39d-c7f7e2151219 (12/18/2015)
   http://crash-stats.mozilla.com/report/index/bp-4aad3aef-650d-4df8-a9be-356682151108 (11/7/2015)
   http://crash-stats.mozilla.com/report/index/bp-459f66fb-748c-491a-9a1d-fd5d32151014 (10/14/2015)
 Extensions
   Show All Body Parts, 1.2, true, ShowAllBodyParts@kamens.us

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     gfx.crash-guard.glcontext.deviceID: 0x2e22
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OUTGOING: , smtp.roadrunner.com:25, plain, none, true

Doesn't Roadrunner require a password for the outgoing server? There used to be a method called POP-before-SMTP. https://en.wikipedia.org/wiki/POP_before_SMTP

That might somewhat explain why it's working at the second attempt. But that's so old, I'd be surprised if it's still used by email providers today. So you'll need to check with Roadrunner about the correct server settings.

Also, your account doesn't use encryption, i.e. every time you access the server your password is transmitted in the clear. If Roadrunner don't offer encryption, look for a new email provider.

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