Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.
Archiviert

How can I talk to a live Mozilla support member

Firefox Sonstiges
jscher2000 -... beantwortet
Charlie2828
Charlie2828

Trying to install Office 365 home on my pc. Need to use icloud to sync & store outlook on icloud BUT Firefox is blocking the data transfer. Spoken with Apple they are unaware of this problem & have never seen it before. Asked me to contact Mozilla. Also get "icloud bookmarks extension for Firefox" is required. I see others have the same problem .

Can I talk with a Mozilla support person please to help resolve this......

Trying to install Office 365 home on my pc. Need to use icloud to sync & store outlook on icloud BUT Firefox is blocking the data transfer. Spoken with Apple they are unaware of this problem & have never seen it before. Asked me to contact Mozilla. Also get "icloud bookmarks extension for Firefox" is required. I see others have the same problem . Can I talk with a Mozilla support person please to help resolve this......

Alle Antworten (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Hi Charlie2828, Mozilla doesn't have any phone support service.

Can you use a different browser such as Internet Explorer 11 to set up iCloud for Windows? I believe it's a stand-alone program that connects directly through Windows and doesn't require Firefox.

There was an iCloud Bookmarks extension for Firefox but it caused crashes and therefore is blocked per this page: https://addons.mozilla.org/en-US/fire.../i1214. I don't know if there is a substitute for that one yet.