Bug 1021684 to update box.com Filelink implementation with new APIs fails
Hello there,
I have a personal Box account, and run Mozilla Thunderbird 31.2.0 on a PC running Microsoft Windows 8.1.
In Thunderbird, I have enabled my Box account under Tools | Options | Attachments | Outgoing. I know that my log-on credentials have been stored on Thunderbird since from Thunderbird I can see my Box data allowance and usage.
However, when I try to convert a file attached to an unsent E-mail to a Box link, the upload just hangs and never completes, even for small file sizes:
Box inform me:
"Basically, this is not a box.com issue. Box.com changed API and deprecated the older API. It is a known issue at Thunderbird and should be fixed in the next release. Here is the Mozilla bug report - https://bugzilla.mozilla.org/show_bug.cgi?id=1021684."
This bug is marked as "RESOLVED FIXED" but it does not work for me.
Could anyone help me with this, please?
My troubleshooting information is:
Application Basics
Name: Thunderbird Version: 31.2.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.2.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20141012121702 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-71aea515-5b5d-4c4a-8cba-6d5eb2140904(04/09/2014)
Extensions
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 31.2.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: b8e2e1db-30d1-493d-bd72-891a5003916
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.cookieBehavior: 1
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1414436648
places.history.expiration.transient_current_max_pages: 104236
plugin.importedState: true
print.printer_HP_Officejet_Pro_8600_(Network).print_bgcolor: true
print.printer_HP_Officejet_Pro_8600_(Network).print_bgimages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_colorspace:
print.printer_HP_Officejet_Pro_8600_(Network).print_command:
print.printer_HP_Officejet_Pro_8600_(Network).print_downloadfonts: false
print.printer_HP_Officejet_Pro_8600_(Network).print_duplex: 1515870810
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_bottom: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_left: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_right: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_top: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_evenpages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_footercenter:
print.printer_HP_Officejet_Pro_8600_(Network).print_footerleft: &PT
print.printer_HP_Officejet_Pro_8600_(Network).print_footerright: &D
print.printer_HP_Officejet_Pro_8600_(Network).print_headercenter:
print.printer_HP_Officejet_Pro_8600_(Network).print_headerleft: &T
print.printer_HP_Officejet_Pro_8600_(Network).print_headerright: &U
print.printer_HP_Officejet_Pro_8600_(Network).print_in_color: true
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_bottom: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_left: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_right: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_top: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_oddpages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_orientation: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_page_delay: 50
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_data: 9
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_height: 11.00
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_size_type: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_size_unit: 1
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_width: 8.50
print.printer_HP_Officejet_Pro_8600_(Network).print_plex_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_resolution: 1515870810
print.printer_HP_Officejet_Pro_8600_(Network).print_resolution_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_reversed: false
print.printer_HP_Officejet_Pro_8600_(Network).print_scaling: 2.00
print.printer_HP_Officejet_Pro_8600_(Network).print_shrink_to_fit: true
print.printer_HP_Officejet_Pro_8600_(Network).print_to_file: false
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_bottom: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_left: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_right: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_top: 0
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) HD Graphics Family
Vendor ID: 0x8086
Device ID: 0x0a16
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.3316
Driver Date: 10-3-2013
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.2 Basic ECC
3.16.2.2 Basic ECC
NSS Util
3.16.2.2
3.16.2.2
NSS SSL
3.16.2.2 Basic ECC
3.16.2.2 Basic ECC
NSS S/MIME
3.16.2.2 Basic ECC
3.16.2.2 Basic ECC
Hello there,
I have a personal Box account, and run Mozilla Thunderbird 31.2.0 on a PC running Microsoft Windows 8.1.
In Thunderbird, I have enabled my Box account under Tools | Options | Attachments | Outgoing. I know that my log-on credentials have been stored on Thunderbird since from Thunderbird I can see my Box data allowance and usage.
However, when I try to convert a file attached to an unsent E-mail to a Box link, the upload just hangs and never completes, even for small file sizes:
Box inform me:
"Basically, this is not a box.com issue. Box.com changed API and deprecated the older API. It is a known issue at Thunderbird and should be fixed in the next release. Here is the Mozilla bug report - https://bugzilla.mozilla.org/show_bug.cgi?id=1021684."
This bug is marked as "RESOLVED FIXED" but it does not work for me.
Could anyone help me with this, please?
My troubleshooting information is:
Application Basics
Name: Thunderbird
Version: 31.2.0
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.2.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20141012121702
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-71aea515-5b5d-4c4a-8cba-6d5eb2140904 (04/09/2014)
Extensions
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 31.2.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: b8e2e1db-30d1-493d-bd72-891a5003916
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.cookieBehavior: 1
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1414436648
places.history.expiration.transient_current_max_pages: 104236
plugin.importedState: true
print.printer_HP_Officejet_Pro_8600_(Network).print_bgcolor: true
print.printer_HP_Officejet_Pro_8600_(Network).print_bgimages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_colorspace:
print.printer_HP_Officejet_Pro_8600_(Network).print_command:
print.printer_HP_Officejet_Pro_8600_(Network).print_downloadfonts: false
print.printer_HP_Officejet_Pro_8600_(Network).print_duplex: 1515870810
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_bottom: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_left: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_right: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_top: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_evenpages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_footercenter:
print.printer_HP_Officejet_Pro_8600_(Network).print_footerleft: &PT
print.printer_HP_Officejet_Pro_8600_(Network).print_footerright: &D
print.printer_HP_Officejet_Pro_8600_(Network).print_headercenter:
print.printer_HP_Officejet_Pro_8600_(Network).print_headerleft: &T
print.printer_HP_Officejet_Pro_8600_(Network).print_headerright: &U
print.printer_HP_Officejet_Pro_8600_(Network).print_in_color: true
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_bottom: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_left: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_right: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_top: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_oddpages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_orientation: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_page_delay: 50
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_data: 9
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_height: 11.00
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_size_type: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_size_unit: 1
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_width: 8.50
print.printer_HP_Officejet_Pro_8600_(Network).print_plex_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_resolution: 1515870810
print.printer_HP_Officejet_Pro_8600_(Network).print_resolution_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_reversed: false
print.printer_HP_Officejet_Pro_8600_(Network).print_scaling: 2.00
print.printer_HP_Officejet_Pro_8600_(Network).print_shrink_to_fit: true
print.printer_HP_Officejet_Pro_8600_(Network).print_to_file: false
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_bottom: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_left: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_right: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_top: 0
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) HD Graphics Family
Vendor ID: 0x8086
Device ID: 0x0a16
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.3316
Driver Date: 10-3-2013
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.2 Basic ECC
3.16.2.2 Basic ECC
NSS Util
3.16.2.2
3.16.2.2
NSS SSL
3.16.2.2 Basic ECC
3.16.2.2 Basic ECC
NSS S/MIME
3.16.2.2 Basic ECC
3.16.2.2 Basic ECC
(04/09/2014)
Extensions
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 31.2.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: b8e2e1db-30d1-493d-bd72-891a5003916
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.cookieBehavior: 1
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1414436648
places.history.expiration.transient_current_max_pages: 104236
plugin.importedState: true
print.printer_HP_Officejet_Pro_8600_(Network).print_bgcolor: true
print.printer_HP_Officejet_Pro_8600_(Network).print_bgimages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_colorspace:
print.printer_HP_Officejet_Pro_8600_(Network).print_command:
print.printer_HP_Officejet_Pro_8600_(Network).print_downloadfonts: false
print.printer_HP_Officejet_Pro_8600_(Network).print_duplex: 1515870810
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_bottom: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_left: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_right: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_top: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_evenpages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_footercenter:
print.printer_HP_Officejet_Pro_8600_(Network).print_footerleft: &PT
print.printer_HP_Officejet_Pro_8600_(Network).print_footerright: &D
print.printer_HP_Officejet_Pro_8600_(Network).print_headercenter:
print.printer_HP_Officejet_Pro_8600_(Network).print_headerleft: &T
print.printer_HP_Officejet_Pro_8600_(Network).print_headerright: &U
print.printer_HP_Officejet_Pro_8600_(Network).print_in_color: true
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_bottom: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_left: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_right: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_top: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_oddpages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_orientation: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_page_delay: 50
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_data: 9
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_height: 11.00
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_size_type: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_size_unit: 1
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_width: 8.50
print.printer_HP_Officejet_Pro_8600_(Network).print_plex_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_resolution: 1515870810
print.printer_HP_Officejet_Pro_8600_(Network).print_resolution_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_reversed: false
print.printer_HP_Officejet_Pro_8600_(Network).print_scaling: 2.00
print.printer_HP_Officejet_Pro_8600_(Network).print_shrink_to_fit: true
print.printer_HP_Officejet_Pro_8600_(Network).print_to_file: false
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_bottom: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_left: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_right: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_top: 0
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) HD Graphics Family
Vendor ID: 0x8086
Device ID: 0x0a16
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.3316
Driver Date: 10-3-2013
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.2 Basic ECC
3.16.2.2 Basic ECC
NSS Util
3.16.2.2
3.16.2.2
NSS SSL
3.16.2.2 Basic ECC
3.16.2.2 Basic ECC
NSS S/MIME
3.16.2.2 Basic ECC
3.16.2.2 Basic ECCAusgewählte Lösung
The fix may only be in the current Thunderbird 33 beta. When it will land in the release version I don't know. If you know what you're doing you may try the beta with a separate profile. Also make sure to backup your existing profile.
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Ausgewählte Lösung
The fix may only be in the current Thunderbird 33 beta. When it will land in the release version I don't know. If you know what you're doing you may try the beta with a separate profile. Also make sure to backup your existing profile.
Upgraded my Box.com plan to 2GB upload to allow me to uplink a 697KB file - 4 minute HD MP4 movie. Uplink message appeared and seemed to be working for black progress ring was rotating. (Only learned it should be green when working later - see below)
Contacted box. Copy of email response attaced. Took their suggestion and installed latest Thunderbird beta. Restarted upload but as it was still running 2 hours later canned it.
Decided to experiment with 4 minute email format of same MP4 movie which came in at 47MB. On presssing Link button a window never seen before seeking authorisation for Box to access files appeared. Logged on as required and lo and behold, the progress ring turned to green and the file duly uploaded.
Not the end of my problems however. After sending the email brought it up again to test the link. On pressing the link a window appeared with a message that the file was not available for preview but that it could be downloaded. Pressed the blue download button but no download started. This happened more than a few times and then, as if by accident, the "you have requested a download of file aaaaa.???" came up. Taking the "view with" option the file displayed.
The point here is that while I am prepared to play around and stumble on the solution, the same should not be expected of the addressees receiving my email.
I trust this experience will be helpful in resolving the problem.
