Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Nummer anzurufen, sie per SMS zu kontaktieren oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

firefox wont open please help

  • 1 Antwort
  • 1 hat dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von FredMcD

more options

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	32.0.3.5379
 Application Timestamp:	54224e2c
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.1.7601.18247
 Fault Module Timestamp:	521ea91c
 Exception Code:	c0000005
 Exception Offset:	00052df6
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	b4c7
 Additional Information 2:	b4c74252b02ba14273a3332638c80d68
 Additional Information 3:	71f9
 Additional Information 4:	71f9f4f54ef467b85417e0805553db89

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt

Alle Antworten (1)

more options

Please describe the problem better. How are you calling Firefox? What, if anything, happens?

Please try doing this;

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.