Firefox Community Forum

I have suddenly lost internet access using my Firefox browser. Have been using it for years, and as a senior, non-techie, I don't know what to do. I would like to have a live person talk me through what to do. I am using a Mac BookAir macOSMonterey 12.7.6

Marilyn [edited email from community support forum]

It is impossible to access a certain website using Firefox mobile. Edge, Chrome and safari work fine. I tried to turn protection off but it makes no difference. Why is this happening? Site is www.hlc.bike a large b2b distributor in the cycling world.

Been like this ever since I installed FF mobile.

Hey there since a week when I brows with Firefox on Windows desktop the RAM uses jumped from around 60% spiked to 92-95% RAM and that changed just come a long a week ago. If change brows like Chrome different story, back down at 65. So you can also see a massive number on Firefox system running.

Question: Whats the reason for the change? What happend?

Best, Janosch

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must send information ..."] when I am logging into my Outlook email or looking at my bank information. I'd rather not be "resending" these pages each time and am wondering if there is a setting.

Edition Windows 11 Pro Version 25H2 Installed on 2025-12-10 OS build 26200.8246 Serial number YX0J28CC Experience Windows Feature Experience Pack 1000.26100.297.0

Thanks, Nancy

I have for years hated that the right mouse click on a link had "open link in new tab" at the top of the menu, but accepted it as the item I wanted was only the second one down "open link in new window" and it was easy enough with my aging eyes not to have to read the item and have complete confidence that the second item would be selected and would be the item intended to select.

Now, in version 150 you have introduced another item which interfers with my selection.

I detest, hate, the horror of ""Open in Split View." This should NOT BE FORCED ON ME.

I hope in a future version you will allow complete customization of that menu, so that the available items may be reordered as the user needs, especially so I may have "open link in new window" at the top of the menu

I have set my version back to 149.0.2, disabled automatic dates, and will check to see when you have an improved browser with more complete customization possible for users, even ones you do not know.

If "open in split view" had been put lower in the menu, perhaps I would be pleased to explore its usefulness, but you were impertinent and presumptuous to try to force it on me.

email: [email removed]

Hello,

I am dealing with a quite frustrating issue, and I literally cannot do anything to stop it from ruining my messages.

Whenever I manually type in WhatsApp Web or AI chats (like ChatGPT or Claude), Firefox completely hijacks my text box. As soon as I start a line by typing "1", a period, and a single space ("1. "), the browser forces my text into an auto-formatted numbered list.

This isn't just unhelpful; I see it as a genuinely harmful feature. The formatting it forces on me is weird and broken—it frequently adds massive, irrelevant paragraph gaps between list items, completely messing everything up.

I am completely stuck because standard fixes do not work:

If I press Ctrl + Z to undo the auto-formatting, it also deletes the space I typed.

I am not pasting anything; this happens the millisecond I type the spacebar from scratch.

It feels awful to have my manual typing hijacked like this. Users should be able to type a simple number and a period without the browser transforming it into a broken HTML list.

Is there an about:config setting or any way to completely disable this auto-formatting feature so I can just type normally again?

Thank you.

Hi,

My firefox email account keeps showing 'You've tried to sign in too many times with an incorrect account or password' even after repeatedly resetting password and emptying cache and waiting 24hrs between attempts. It works fine on Edge and other computers, just my main compuuter thats giving me problems.. Any ideas?

Hello,

These error messages can result from a compromised IP address which you can check here:

https://www.akamai.com/us/en/clientrep-lookup/ or here: https://dnschecker.org/ip-blacklist-checker.php?

However, this post is for the condition where these messages are received yet your IP address is clean.

I have two browsers installed Firefox and Chrome. Firefox has problems with an ever increasing number of websites (that are switching to Akamai Edgesuite) while Chrome marches on without issues.

I recently discovered the Browser User Agent identification string that is used by the server to determine what browser it is talking to. This is useful for serving content correctly to different types of devices like a phone or PC. You can find your Browser User Agent string here:

https://dnschecker.org/whats-my-ip-address.php

So thinking that this might be Firefox's problem I copied the string from my working Chrome installation and added it to Firefox. Unfortunately the issue continues.

So somehow Edgesuite is using something MORE than just the user agent string to kick Firefox to the curb. Does anyone have any clues as to what this might be and how to get Firefox in the good graces of Edgesuite?

Thanks, Steve

I am trying to access static IP addresses on my Intranet. I could in the past type in the IP address and I would get a notice that the site is not secure and allow me to continue to the site. Now it tells me that the website cannot be reached. I need to get to the GUI interface of cameras on my network. How do I get this to work?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!