Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

After Firefox update,some pages don't load the css + some google features and services do not work , what should i do?

  • 1 svar
  • 7 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

hlick14
hlick14
more options

I have recently performed the Firefox update to the latest. Since services from google.com such as youtube does not load properly, appears to be missing the css of it . Other problem that i have also encountered is that when I try to access my gmail account(already logged in), the loading bar is frozen at 0 % as if the JavaScript was not working fully. Please reply to me with a procedure of how to get the problem sorted.Thanks in advance Jakub

I have recently performed the Firefox update to the latest. Since services from google.com such as youtube does not load properly, appears to be missing the css of it . Other problem that i have also encountered is that when I try to access my gmail account(already logged in), the loading bar is frozen at 0 % as if the JavaScript was not working fully. Please reply to me with a procedure of how to get the problem sorted.Thanks in advance Jakub

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.