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Firefox will not open. Unable to uninstall because message says Firefox is running. How do I turn it off?

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  • Seneste svar af cor-el

shoemk
shoemk

I upgraded Firefox after upgrading to windows 8.1 now firefox will not open but when I try to uninstall the program I get a popup telling me to close firefox. The task manager says nothing is running. Help.

I upgraded Firefox after upgrading to windows 8.1 now firefox will not open but when I try to uninstall the program I get a popup telling me to close firefox. The task manager says nothing is running. Help.

Alle svar (2)

Diego Victor
Diego Victor

Try restart your computer then try unistall, then get the most recent version here:

Also:

cor-el
cor-el

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.