Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Every time Foxfire installs updates the screen blurs and does not respond

  • 1 svar
  • 1 har dette problem
  • 32 visninger
  • Seneste svar af cor-el

When I log on to Foxfire it reads "updates being installed" When it is finished the screen turns blurry and Foxfire stops working. I have uninstalled the program and then redownloaded it. It works alright for a day or two and then the same problem occurs.

When I log on to Foxfire it reads "updates being installed" When it is finished the screen turns blurry and Foxfire stops working. I have uninstalled the program and then redownloaded it. It works alright for a day or two and then the same problem occurs.

Alle svar (1)

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.