update your flash and your java maby that help?

Hi cltackett, is this on a popular webmail site such as Yahoo!, Gmail, Outlook.com?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

If you can load any page on the site, use Ctrl+Shift+r to reload the page fresh from the server.

If not, or more generally, you can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's stored cookies. If you can view a page on the site, either:

• right-click and choose View Page Info > Security > "View Cookies"
• Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

This will open a dialog to remove the individual cookies.

Or if the site won't load at all, you can open that dialog on this page, then change the site at the top of the dialog from mozilla.org to the site's domain.

Then try visiting the site and logging in again. Does that help?

Thanks for the help. problem solved...(I think)