Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Our IT guy installed the new Adobe reader on my machine, but FF isn't picking it up and I don't have admin privileges to install it as a plug-in.

apollick
apollick
more options

I just need to know how to get FF to "pick up" the new version of Acrobat Reader that is already on my computer. I got a new work computer, and don't have admin privileges to install AR as a plug-in on FF. The new version is fully installed -- just not in FF. I'm running Win7 and FF 18.0.1.

Thanks for the help!

I just need to know how to get FF to "pick up" the new version of Acrobat Reader that is already on my computer. I got a new work computer, and don't have admin privileges to install AR as a plug-in on FF. The new version is fully installed -- just not in FF. I'm running Win7 and FF 18.0.1. Thanks for the help!

Alle svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Firefox should find the Adobe Acrobat plugin through a registry scan, which probably runs at startup.

I notice in your "More system details" list you have this, which sounds promising:

Adobe PDF Plug-In For Firefox and Netscape 11.0.01

If you check the following tab, is it enabled?

orange Firefox button or classic Tools menu > Add-ons > Plugins category

If it's enabled, is the problem that Firefox still wants to launch PDFs externally? If so, you might need to change a setting here:

orange Firefox button or classic Tools menu > Options > Applications

In the search box on that tab, type pdf and pause while the list is filtered. You normally get two or more entries and there are drop-down boxes on the right side to choose how to open them. Does that work?