Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Løst Arkiveret

When trying to download update 7.0.1 it just keeps spinning.

cor-el replied
billlemaster@comcast.net

The update never completes downloading

The update never completes downloading

Alle svar (2)

Best bet is probably to download the full installer, close Firefox, and run the installer. -> http://www.mozilla.org/en-US/firefox/new/

Valgt løsning

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.