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Is there a way to access all the items in the tools section without seeing all the options? That is to say can one use keyboard for functions? My tools menu doesn't scroll down, only goes from left to right for one page and no more options.

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  • Seneste svar af cor-el

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I can't seem to view web pages. I noticed when I clicked on the tools menu I don't get the usual drop down menu of choices. I get a horizontal listing of options with a white background. I suspect the issue may be somewhere in some settings of my tool bar or the way the system displays web pages.

I can't seem to view web pages. I noticed when I clicked on the tools menu I don't get the usual drop down menu of choices. I get a horizontal listing of options with a white background. I suspect the issue may be somewhere in some settings of my tool bar or the way the system displays web pages.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

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I started in safe mode and disabled all extensions as was suggested. This restored the page to a format where it can now be read. Thanks for the information it worked like a charm.

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You're welcome