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In Jira, Drag & Drop File Attachment is not working.

MIN HEE HAN
MIN HEE HAN

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working. The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.
Vedhæftede skærmbilleder

Valgt løsning

Yes, we've changed this behavior recently for parity with Chrome, so now it's not working with Jira and some other apps.

The workaround is to install the Chrome mask extension and activate it for that website.

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TyDraniu
TyDraniu
  • Top 10 Contributor

Valgt løsning

Yes, we've changed this behavior recently for parity with Chrome, so now it's not working with Jira and some other apps.

The workaround is to install the Chrome mask extension and activate it for that website.

jbr
jbr
  • Top 25 Contributor

This is tracked in:

Tickets over at JIRA side:

MIN HEE HAN
MIN HEE HAN Spørgsmålsstiller

Thanks, I've installed chrome mask and it works properly :)

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