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How do I get an authenticator app for win 11 so I can once again log into my years old Mozilla VPN?

MaxTrax
MaxTrax

Of a sudden, Moz VPN needed a log in. I managed to get in by submitting a new PW, and was sent a phonbe text for the 2nd verification. Now, I still can't log into my year old VPN account on what must be a VPN upgrade or something, without having an Authenticator App. For Windows 11? I think I may know what a key is, but all I know for certain is I'm lost an having to try to find another VPN until somebody or some AI can get me into my Mozilla VPN again. Thanks.

Of a sudden, Moz VPN needed a log in. I managed to get in by submitting a new PW, and was sent a phonbe text for the 2nd verification. Now, I still can't log into my year old VPN account on what must be a VPN upgrade or something, without having an Authenticator App. For Windows 11? I think I may know what a key is, but all I know for certain is I'm lost an having to try to find another VPN until somebody or some AI can get me into my Mozilla VPN again. Thanks.
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Alle svar (1)

Konstantina Papadea
Konstantina Papadea
  • Top 25 Contributor
  • Moderator
Mozilla Staff

Hi,

Mozilla VPN is one of our premium products. In order to get support, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

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