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I continue to get the 'Unable to Connect' message.

Thunderbird Forbindelse
Bernie Firefox replied
Bernie Firefox
Bernie Firefox

I asked for help a few weeks ago, but all the suggestions failed to help. I still get the "Unable to connect' message as soon as I open up the Thunderbird mail app. I have tried to delete and reinstall my outlook email accounts, but no luck. It seems the problem is with Thunderbird inability to make the connection to any of my email accounts? On other platforms they work fine??? I don't know if Thunderbird updates are the problem. I even tried to delete and re-install Thunderbird, but nothing changed. I am about to abandon Thunderbird completely, unless someone knows how to get me connected to my outlook email! Thanks

I asked for help a few weeks ago, but all the suggestions failed to help. I still get the "Unable to connect' message as soon as I open up the Thunderbird mail app. I have tried to delete and reinstall my outlook email accounts, but no luck. It seems the problem is with Thunderbird inability to make the connection to any of my email accounts? On other platforms they work fine??? I don't know if Thunderbird updates are the problem. I even tried to delete and re-install Thunderbird, but nothing changed. I am about to abandon Thunderbird completely, unless someone knows how to get me connected to my outlook email! Thanks

Alle svar (2)

Matt
Matt
  • Top 25 Contributor

See https://support.mozilla.org/en-US/questions/1579125

Did you google what localhost was? Your computer is refusing a connection, from you essentially. I suggest you work out what software you have installed that ios causing it and fix it.

It is most likely a software firewall or antivirus product, but there is an almost endless supply of applications that consume packets coming to the localhost and I am not inclined to try and determine what you have installed that most others do not to have such an issue.

That the connection is being refused indicates probably security settings.

Bernie Firefox
Bernie Firefox Spørgsmålsstiller

Finally found time to take a deep dive into my AVG firewall. I didn't know what I was looking for but eventually noticed one item NOT 'allowed' under Thunderbird app rules. Didn't really know what it was but I changed to 'allow'. That seemed to fix the issue, as my emails are now back! Thanks Matt for pointing me in the right direction.

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