Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I don't have the VPN icon in my toolbar

  • 1 svar
  • 1 har dette problem
  • Seneste svar af Denys
  • Åben

I'd like to try the new Firefox VPN, but I can't find the icon to turn it on, not even when I customise the toolbar. I searched several times. I know the VPN is available in my region (the Firefox browsers at work all have the VPN icon), but once I enter my email and password for my Mozilla Firefox account, the icon disappears. What should I do?

Thank you in advance!

I'd like to try the new Firefox VPN, but I can't find the icon to turn it on, not even when I customise the toolbar. I searched several times. I know the VPN is available in my region (the Firefox browsers at work all have the VPN icon), but once I enter my email and password for my Mozilla Firefox account, the icon disappears. What should I do? Thank you in advance!

Alle svar (1)

Hi,

The Firefox built-in VPN is being introduced gradually. It’s available to some users in the US, UK, Germany, and France (starting with Firefox version 149), and in Canada starting with Firefox version 150.

If you’re in one of these countries and using one of those Firefox versions, but still don’t see the built-in VPN, it may simply not have reached you yet. Since this is an experiment, the feature is being rolled out in stages. You can check the about:studies page to see whether you’re part of the holdback study.

The built-in VPN may also be unavailable if Enterprise policies are blocking it. You can check this by going to about:policies in Firefox.

Signing out of your Mozilla account and signing back in may also help. Before signing out, make sure you know your password and that Sync is enabled so you don’t risk losing or overwriting browser data.

Finally, when the built-in VPN is available, you should see a VPN icon in the top-right corner of the toolbar. Selecting it will open a prompt to turn on the VPN. If you don’t see the icon, try customizing your toolbar by right-clicking the toolbar and checking the overflow menu to add it back. For more information, see the Use built-in VPN in Firefox article.

If you wish, you can post your feedback about the Firefox built-in VPN to the Mozilla Connect thread.

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.