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No verification mail ( 3 weeks trying everything)

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JC-Support replied
lpeinturier
lpeinturier

Hi, help please I need to connect my mozilla account to antoher device and I tried everything to add it but it keeps asking for this WANTED verification code and I never get it, even if my mail is correct, I adeed the mozilla address mail. Of course there is no way to contact them as they rely on their community to do the work for them. I wanted to leave mozilla recently cause of the AI direction, and I see that the basic settings user's options don't even work correctly :*

thanks

Hi, help please I need to connect my mozilla account to antoher device and I tried everything to add it but it keeps asking for this WANTED verification code and I never get it, even if my mail is correct, I adeed the mozilla address mail. Of course there is no way to contact them as they rely on their community to do the work for them. I wanted to leave mozilla recently cause of the AI direction, and I see that the basic settings user's options don't even work correctly :* thanks
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JC-Support
JC-Support
  • Moderator
Mozilla Staff

Hi there, So sorry you're having trouble confirming your account. If you haven't already, please try the steps outlined in this article: I'm having problems confirming my Mozilla account

You can reach our support team by filling out this form . It will be routed to our support team who can help with your verification issue.

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