Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

this computer is a woindows 11 not 10

  • 1 svar
  • 0 har dette problem
  • 82 visninger
  • Seneste svar af James
  • Åben

Frank Steckler
Frank Steckler

We had this HP computer installed about June 2025, I am trying to get onto my Amazon account, Please help this old 86 yr old computer guy, Thanks

We had this HP computer installed about June 2025, I am trying to get onto my Amazon account, Please help this old 86 yr old computer guy, Thanks

Alle svar (1)

James
James
  • Moderator
  • Top 10 Contributor

A Firefox 149.0 UserAgent or UA on Windows 10 and 11 shows as Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:148.0) Gecko/20100101 Firefox/149.0

Windows 11 is basically based on the same NT 10.0 as Windows 10 as to why sites may think you are using Windows 10 and not 11. Perhaps when Microsoft actually makes a new version of Windows it will be based on a new NT to avoid this. https://en.wikipedia.org/wiki/Windows_NT#Releases


As for Amazon account issues you need to contact Amazon support ex: https://www.amazon.com/gp/help/customer/display.html

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.