I suspect a corrupt message, in particular, it might be missing the Date: and or other required header lines. It could have been sent to you in this condition.

While viewing the message, press Ctrl+U to view the raw message data, or go to menu item (on Windows) <View | Headers | All > to see the raw headers. Your may not know exactly what to look for, but does anything seem to be missing or garbled, especially the Date: line?

Many thanks Lin. Unfortunately this is complicated by time zones. Msg received in New Zealand from England (13 hours behind NZ at this time of year). The local displayed time for the msg in TB currently sits at 20.57, yet I had replied to that msg 4 hours earlier!

Raw data (Ctrl-U) shows From as Feb 21 13.54. Would that be my local time of receipt? If so then that is the correct time for the msg. I replied to it at 16.14, yet as already mentioned TB displays the time as 20.57.

In the raw data the Received and X-Received time/date are PST. Not sure why that should be and not either GMT or NZDST. Possibly the arrival time on the Gmail server?

Any further ideas to correct this annoyance would be most welcome. Thanks again for your help.

I know only a little about how to interpret email headers, but I do know that the From line does not normally contain a date, so if yours does, that's a red flag in of itself. The important question is, does it contain a Date line?

I believe that when you create a message, the current date and time are stamped in the Date header. Each server it passes through on its way to the destination stamps that current date/time in a Received line, oldest toward the bottom of the header block, newest toward the top.

A quick experiment with Thunderbird seems to indicate that if the originating/creation Date line is missing or malformed, Tbird considers the time received to be the sending time, which, of course, can be wildly wrong. The date shown is not actually found in the header, so I think it must be stored in the index. Furthermore, if I move one of those messages to another folder, it will now show that date it was moved as the sending time!

I'm not sure exactly what this all means, but I have a feeling that it's related to your issue of dates that seem to change unpredictably.

I might try creating a new folder, copying all messages in the errant folder into it, and examine the new folder to see it it appears more stable. If so, delete the old folder. You may need to adjust any filters that reference the old folder.

Lin, many thanks again and apologies for the delay in responding—in addition to cantankerous emails I also have the distraction of a leg injury.

While you may claim little knowledge of email headers I can assure you it far exceeds mine. Since my last message I've received a further email from the same sender, which, when it arrived, had a time stamp around seven hours in the future! Considering that NZ is currently 13 hours ahead of GMT (first time zone on the planet) this should not be possible.

There is no Date line in the headers that I can find. Dates appear only after From (as aforementioned) or under sections starting with Received.

Considering that to the best of my knowledge this is occurring only with emails from the one sender I have to suspect the issue may lie there and not at my end. The sender has recently upgraded (if that's not too generous a term) to a Win 11 laptop. Otherwise it's a strong coincidence that all this is occurring with the same folder that "lost" a number of emails while I was in hospital, and needed to be repaired to recover them

So, none the wiser, but grateful for your suggestions all the same.

I agree, the source of the problem is probably that particular sender. Their email agent is neglecting the Date entirely or is creating malformed header information. Normally, the "From:" line contains only the email address and a short description, usually the name of the sender, in the form:

From: Mozilla Support Forum <no-reply@support.mozilla.org>

The separate "Date:" line should look similar to this:

Date: Mon, 23 Feb 2026 17:32:35 +0000

Without seeing your example, I get the impression that those two lines may be concatenated. The result is an invalid header field.

If it's important enough to you, you could export the message in .EML format, edit it with a text editor, correcting the headers, and import the fixed version. It might not be worth the bother.

Just to assure you that I'm not "pulling your leg" about this, here's how first few lines of the headers of all the emails I've checked appear:

From - Tue Feb 24 15:49:09 2026 X-Account-Key: account11 X-UIDL: GmailId19c8d8cd3c4fda70 X-Mozilla-Status: 0001 X-Mozilla-Status2: 10400000 X-Mozilla-Keys: Delivered-To: ne*****fi@gmail.com Received: by 2002:a05:7208:318f:b0:fa:669d:8dbd with SMTP id r15csp3674578rbd;

       Mon, 23 Feb 2026 18:49:02 -0800 (PST)

X-Received: by 2002:a17:902:d50b:b0:2a9:622e:fd3e with SMTP id d9443c01a7336-2ad743e3b27mr95346785ad.4.1771901342599;

       Mon, 23 Feb 2026 18:49:02 -0800 (PST)

This is actually from one I sent to myself (different a/c) a few minutes ago, so for some reason none of the headers conform to the pattern you suggest they should. There is a Date line, but it's well down in the body of the header:

Date: Tue, 24 Feb 2026 15:48:53 +1300

The +1300 indicates it's NZST, but this could be the time I sent it to myself.

I've tried your idea to export it as EML but can find no way to edit it.

Thanks for your continued interest in this, but I think the next step is to go back to the sender and have him ask if his IT guru can shed any light.

Lin,

Just received this note from the sender:

"All sorted by my IT chap. The time zone was set to USA time and needed correctly setting up."

And indeed the time on this message displays correctly.

Who would have guessed it? Definitely one to file away for future reference.

Again, your input on this mystery much appreciated.