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Canceled VPN, want my refund

Firefox Undefined
James replied
wcfbin
wcfbin

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Alle svar (2)

TyDraniu
TyDraniu
  • Bidragsyder i top 10

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please submit your question here: Mozilla VPN

James
James
  • Moderator
  • Bidragsyder i top 10

See also https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn as it may answer your question.

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