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Address sidebar contents disappear after turning on to send message. The side bar is still there but no contents.

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rher3678
rher3678

Address sidebar CONTENTS disappears after turning on to forward or send a message, The sidebar is still there but empty of addresses, which do appear for about a second on opening the forward message tab. 

thank you Ron Herron
Address sidebar CONTENTS disappears after turning on to forward or send a message, The sidebar is still there but empty of addresses, which do appear for about a second on opening the forward message tab. thank you Ron Herron

Valgt løsning

Sounds like you are talking about the 'Contacts 'Sidebar' in a new Write message window.

Please do a test. In Thunderbird

  • Help > Troubleshoot Mode
  • click on 'Restart'
  • Select 'Continue in Troubleshoot Mode'

After Thunderbird auto restarts - click on '+New Message' button and report on what happens.

Do you use any add-ons ? What are they whether enabled or not? In Help > Troubleshoot Information scroll down to the 'Add-ons' section Copy the data and post it into this forum question.

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Toad-Hall
Toad-Hall
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Valgt løsning

Sounds like you are talking about the 'Contacts 'Sidebar' in a new Write message window.

Please do a test. In Thunderbird

  • Help > Troubleshoot Mode
  • click on 'Restart'
  • Select 'Continue in Troubleshoot Mode'

After Thunderbird auto restarts - click on '+New Message' button and report on what happens.

Do you use any add-ons ? What are they whether enabled or not? In Help > Troubleshoot Information scroll down to the 'Add-ons' section Copy the data and post it into this forum question.

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