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Sync data not restored after mozzila reinstalation

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  • Seneste svar af Paul

Hello,

I synced my data today in mozilla and after that i reinstalled windows on my PC. now i installed fresh mozilla and logged in into my account but my data is not synced... i lost a lot of open tabs,bookmarks etc... what can i do? is synced version still somewhere or what? i did everything as i supposed to do but i cant see my previous open tabs and bookmarks..

Hello, I synced my data today in mozilla and after that i reinstalled windows on my PC. now i installed fresh mozilla and logged in into my account but my data is not synced... i lost a lot of open tabs,bookmarks etc... what can i do? is synced version still somewhere or what? i did everything as i supposed to do but i cant see my previous open tabs and bookmarks..

Alle svar (1)

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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