Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

can no longer login to edx, just get a completely blank screen but everything works fine on Brave

  • 3 svar
  • 0 har dette problem
  • 97 visninger
  • Seneste svar af jonzn4SUSE

nancy85
nancy85

this started after the most recent Firefox update. I've tried doing a full refresh but that hasn't helped. I've also tried removing edx cookies.

this started after the most recent Firefox update. I've tried doing a full refresh but that hasn't helped. I've also tried removing edx cookies.

Alle svar (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

What OS? What version of Firefox? Did you try with Firefox in Troubleshoot mode? Did you clear the browser cache? Show us what you're seeing. It works for me. see screenshot

nancy85
nancy85 Spørgsmålsstiller

Windows 10 Pro Firefox 139.0.4 (64-bit) Screenshot is with FF in Troubleshoot mode I cleared the FF cache for edx.

It works for me in other browsers (i.e. Brave) and goes to the initial edx screen but just gives a white screen when I select "login".

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

You should have Windows Sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/