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I cannot play videos on CNN.com ONLY

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  • Seneste svar af jonzn4SUSE

SuMo Bot
SuMo Bot

I can select the video on the thumbnail and then the thumbnail says playing but nothing is happening. No video and no audio. Videos on all other sites work normally

I can select the video on the thumbnail and then the thumbnail says playing but nothing is happening. No video and no audio. Videos on all other sites work normally

Alle svar (4)

SuMo Bot
SuMo Bot Spørgsmålsstiller

Just to avoid confusion - CNN videos do not play on Chrome browser I installed and removed to test if it is Firefox only.

SuMo Bot
SuMo Bot Spørgsmålsstiller

Same with Edge

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Anony Mouse said
Just to avoid confusion - CNN videos do not play on Chrome browser I installed and removed to test if it is Firefox only.

So it's not a browser, but system issue. What version of Firefox? What OS? If windows, home or pro and are you running any security software besides MS Defender? What computer make and model? Videos are working for me. see screenshot Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Ændret af jonzn4SUSE den

SuMo Bot
SuMo Bot Spørgsmålsstiller

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