Account not signing in
I updated my password but now when I go to sign in (since an updated password signs out on all accounts) it won't stay signed in ever on my laptop. I input the password, then the email confirmation, then the authentication, and it says I'm signed in but when I go to my account is disconnected again. I've tried many times. I've also cleared the cookies and cache. Any advice?
Alle svar (3)
You can open about:sync-log via the location bar to see if recent Sync error logs are available. You can upload the file to a website like Pastesite if you can't post the content of the file in a reply.
In case of issues, try to login to the Mozilla Account via this website using the email address and password.
Thank you for your response! I don't see any sync logs in either location on the location bar (in attached image). I also tried searching the settings but didn't find luck.
Did you type about:sync-log in the address bar?
You can open "about:" pages via the location/address bar. The "about:" protocol is used to access special pages.
Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.