Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Got a new laptop, signed into Firefox and my bookmarks are not there

  • 1 svar
  • 0 har dette problem
  • 51 visninger
  • Seneste svar af cor-el

I got a new work laptop. My Passbolt account was lost with old laptop. I had to reset Firefox password to access on new device. My bookmarks are gone.

I got a new work laptop. My Passbolt account was lost with old laptop. I had to reset Firefox password to access on new device. My bookmarks are gone.

Alle svar (1)

Resetting the password for the Mozilla account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.