Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to import passwords from chrome

more options

I'm trying to import my passwords from chrome and cannot get it to work. I've set signon.management.page.fileImport.enabled to true and have tried both directly importing from chrome and creating a csv file and copying from that, but chrome won't copy passwords over directly and when using the csv file almost all the passwords are listed as missing fields and won't copy over. I'm unsure if there's something i'm missing in teh copy process or if i'm just stuck manually copying over passwords

I'm trying to import my passwords from chrome and cannot get it to work. I've set signon.management.page.fileImport.enabled to true and have tried both directly importing from chrome and creating a csv file and copying from that, but chrome won't copy passwords over directly and when using the csv file almost all the passwords are listed as missing fields and won't copy over. I'm unsure if there's something i'm missing in teh copy process or if i'm just stuck manually copying over passwords

Alle svar (6)

more options

In case of issues with importing the CSV file, check the header line and make sure you have at least the "url" and "username" and "password" columns as those are mandatory.

The .csv file you want to import should follow a specific structure and "url","username","password" are mandatory.

All fields Firefox recognizes: "url","username","password","httpRealm","formActionOrigin","guid","timeCreated","timeLastUsed","timePasswordChanged"

more options

the default structure that chrome gave was name, url, username, password, and note. I tried deleting every column other than url, username, and password but got the same issue

more options

Are there login errors reported in the Browser Console?

You can temporarily set signon.debug => true on the about:config page.

You can clear the messages in the console beforehand and only enable Errors and Warnings, hidden items may have an item count appended. Do not forget to reset signon.debug to false after you are done testing.

more options

yeah, got this error repeating

NS_ERROR_ABORT: User canceled primary password entry

   encryptMany resource://gre/modules/crypto-SDR.sys.mjs:137
more options

Are you using the Primary Password ?

You can login beforehand by opening the about:logins page.

more options

i don't have it on. should i turn it on then try to import?