We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Auto update august 27, 2020 not processing

  • 1 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af TyDraniu

gbohatch
gbohatch
more options

A. The auto update for Firefox on android on my phone started August 27, 2020 at approx. 10pm. It is now 3:55pm august 28th and it is still processing. How do I make it complete or stop and revert to previous used version.

B. The auto update for Firefox on android on my wife's completed sometime 11pm August 27, 2020 and 6am August 28th. All of her information such as bookmarks, frequently visited, history, passwords, settings, etc. have disappeared. How does she have all her auto deleted info. retrieved and installed on this latest Firefox updated version?

A. The auto update for Firefox on android on my phone started August 27, 2020 at approx. 10pm. It is now 3:55pm august 28th and it is still processing. How do I make it complete or stop and revert to previous used version. B. The auto update for Firefox on android on my wife's completed sometime 11pm August 27, 2020 and 6am August 28th. All of her information such as bookmarks, frequently visited, history, passwords, settings, etc. have disappeared. How does she have all her auto deleted info. retrieved and installed on this latest Firefox updated version?

Alle svar (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

A. Try to stop the process and install it again.

B. Does she have the Sync account?