Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

AIE! I fell for a scam, deleted my TB email account, but can't get it running again

  • 2 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af sfhowes

Bruce Ratcliffe
Bruce Ratcliffe
more options

I clicked on a link that came from a bogus ATT site. Fearing my email password was now known, I changed it, but now my email address doesn't work. When I try to receive an email at that address, this error message comes up: Login to server outbound.att.net with username @sbcglobal.net failed. When prompted to put in a password, the new password shoots me right back to the same error message. If I try the old password, it also sends me back to the same error message. I tried removing and reinstalling TB, but that didn't help.


edited email a bit from public view.

I clicked on a link that came from a bogus ATT site. Fearing my email password was now known, I changed it, but now my email address doesn't work. When I try to receive an email at that address, this error message comes up: Login to server outbound.att.net with username @sbcglobal.net failed. When prompted to put in a password, the new password shoots me right back to the same error message. If I try the old password, it also sends me back to the same error message. I tried removing and reinstalling TB, but that didn't help. edited email a bit from public view.

Ændret af James den

Alle svar (2)

Stans
Stans
more options

Your main AT&T password won't work. You need to generate a Secure Mail Key and enter that in Thunderbird. See https://www.att.com/support/article/email-support/KM1240308

sfhowes
sfhowes
  • Top 10 Contributor
more options

Instead of a regular account password, use a secure mail key. Delete the passwords in Options/Security/Passwords/Saved Passwords, restart TB, enter the mail key when prompted.

https://www.att.com/support/article/email-support/KM1240308