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Firefox crashes when trying to load a site, loads others just fine

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Been having issues with Firefox crashing upon attempting to load this site: https://www.shrinemaiden.org/forum/

Crash Report IDs: bp-3046b686-f27e-4f75-b0a3-a31610191109 bp-ebd93e16-1405-4d5d-a0fa-7fae50191109 bp-90748c90-367c-4386-95b8-eb8210191109 bp-44a440c7-e3fc-497b-9641-0c44f0191109 bp-709d1e2b-576f-4289-ad35-9077d0191109 bp-62344577-627e-4541-93e9-ff3500191109 bp-689a7385-685d-4090-9613-841320191109

What happens is that it tries to load, comes up with message saying it has trouble trying to find the address before the browser stops and crashes after a few seconds. I've tried clearing cookies, disabled add-ons, turning on/off hardware acceleration and updating Firefox but nothing worked. Every other site loads fine but this one doesn't.

Been having issues with Firefox crashing upon attempting to load this site: https://www.shrinemaiden.org/forum/ Crash Report IDs: bp-3046b686-f27e-4f75-b0a3-a31610191109 bp-ebd93e16-1405-4d5d-a0fa-7fae50191109 bp-90748c90-367c-4386-95b8-eb8210191109 bp-44a440c7-e3fc-497b-9641-0c44f0191109 bp-709d1e2b-576f-4289-ad35-9077d0191109 bp-62344577-627e-4541-93e9-ff3500191109 bp-689a7385-685d-4090-9613-841320191109 What happens is that it tries to load, comes up with message saying it has trouble trying to find the address before the browser stops and crashes after a few seconds. I've tried clearing cookies, disabled add-ons, turning on/off hardware acceleration and updating Firefox but nothing worked. Every other site loads fine but this one doesn't.
Citér

Yderligere systemdetaljer

Installerede plugins

  • Shockwave Flash 32.0 r0

Program

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

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My_Cheese_Is_Slippin'
  • Top 10 Contributor
83 løsninger 871 svar

Hi Felis-Licht, The certificate for shrinemaiden.org expired yesterday and is being blocked by Firefox. Also, the Crash Reports indicate an engine for Norton Security caused the crash.

Hi Felis-Licht, The certificate for shrinemaiden.org expired yesterday and is being blocked by Firefox. Also, the Crash Reports indicate an engine for Norton Security caused the crash.
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Citér

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My_Cheese_Is_Slippin' said

Hi Felis-Licht, The certificate for shrinemaiden.org expired yesterday and is being blocked by Firefox. Also, the Crash Reports indicate an engine for Norton Security caused the crash.

I was aware that the certificate expired as I had stored an exception for it before (even cleared it to see if that was causing the crashing), but now Firefox is blocking it altogether? Why is that?

I also don't understand how Norton could be causing the crash, could you elaborate more on that please?

''My_Cheese_Is_Slippin' [[#answer-1265671|said]]'' <blockquote> Hi Felis-Licht, The certificate for shrinemaiden.org expired yesterday and is being blocked by Firefox. Also, the Crash Reports indicate an engine for Norton Security caused the crash. </blockquote> I was aware that the certificate expired as I had stored an exception for it before (even cleared it to see if that was causing the crashing), but now Firefox is blocking it altogether? Why is that? I also don't understand how Norton could be causing the crash, could you elaborate more on that please?
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My_Cheese_Is_Slippin'
  • Top 10 Contributor
83 løsninger 871 svar

The crash report indicated that Norton Intrusion Prevention engine was the cause of the crash. You can check Norton's installation by selecting Help and then Get Support. It will scan it's installation, check for updates, check for definitions and repair itself, if necessary. Some Registry cleaners can cause corruption of Norton's installation files, so, if you use one of those check things out thoroughly and set exceptions if you need to.

I can't explain the issue with the certificate. Maybe, if you check that Norton is OK and try the certificate again it will work.

The crash report indicated that Norton Intrusion Prevention engine was the cause of the crash. You can check Norton's installation by selecting Help and then Get Support. It will scan it's installation, check for updates, check for definitions and repair itself, if necessary. Some Registry cleaners can cause corruption of Norton's installation files, so, if you use one of those check things out thoroughly and set exceptions if you need to. I can't explain the issue with the certificate. Maybe, if you check that Norton is OK and try the certificate again it will work.
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jscher2000
  • Top 10 Contributor
8758 løsninger 71655 svar

My_Cheese_Is_Slippin' said

The crash report indicated that Norton Intrusion Prevention engine was the cause of the crash.

That DLL is flagged, but it might not be the only factor. Some other users have reported crashes with the same signature that do not list a Norton DLL. There's no way for the public (non-privileged users of the crash stats site) to see whether the issue was on the same site.

''My_Cheese_Is_Slippin' [[#answer-1265887|said]]'' <blockquote> The crash report indicated that Norton Intrusion Prevention engine was the cause of the crash. </blockquote> That DLL is flagged, but it might not be the ''only'' factor. Some other users have [https://crash-stats.mozilla.com/signature/?product=Firefox&signature=mozilla%3A%3Aipc%3A%3AIProtocol%3A%3AChannelSend&date=%3E%3D2019-11-04T00%3A10%3A00.000Z&date=%3C2019-11-11T00%3A10%3A00.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_columns=install_time&_columns=startup_crash&_sort=-date&page=1#reports reported crashes] with the same signature that do not list a Norton DLL. There's no way for the public (non-privileged users of the crash stats site) to see whether the issue was on the same site.
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My_Cheese_Is_Slippin' said

The crash report indicated that Norton Intrusion Prevention engine was the cause of the crash. You can check Norton's installation by selecting Help and then Get Support. It will scan it's installation, check for updates, check for definitions and repair itself, if necessary. Some Registry cleaners can cause corruption of Norton's installation files, so, if you use one of those check things out thoroughly and set exceptions if you need to. I can't explain the issue with the certificate. Maybe, if you check that Norton is OK and try the certificate again it will work.

I checked out Norton and it says it fixed the installation (that was the only thing that came up), and I ran it again just to be sure everything was fixed. Tried loading the site again and it still crashed. Latest crash log: bp-18ed5a56-063e-4fca-8f6a-62fa50191111 I don't recall cleaning the Registry or anything though that would cause corruptions.

''My_Cheese_Is_Slippin' [[#answer-1265887|said]]'' <blockquote> The crash report indicated that Norton Intrusion Prevention engine was the cause of the crash. You can check Norton's installation by selecting Help and then Get Support. It will scan it's installation, check for updates, check for definitions and repair itself, if necessary. Some Registry cleaners can cause corruption of Norton's installation files, so, if you use one of those check things out thoroughly and set exceptions if you need to. I can't explain the issue with the certificate. Maybe, if you check that Norton is OK and try the certificate again it will work. </blockquote> I checked out Norton and it says it fixed the installation (that was the only thing that came up), and I ran it again just to be sure everything was fixed. Tried loading the site again and it still crashed. Latest crash log: bp-18ed5a56-063e-4fca-8f6a-62fa50191111 I don't recall cleaning the Registry or anything though that would cause corruptions.
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Citér

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Also checked the Registry today, came up with the message, "windows resource protection did not find any integrity violations". So it can't be the Registry then

Also checked the Registry today, came up with the message, "windows resource protection did not find any integrity violations". So it can't be the Registry then
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Citér
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