Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

User agent string wrong, about:config claims it's the default one

  • 4 svar
  • 1 har dette problem
  • 161 visninger
  • Seneste svar af aiviv

more options

My UserAgent string is wrong. It has the wrong OS and the wrong Firefox version. I ran into the article explaining how to reset it, but when I search for "useragent", I don't see any of the suggested preferences (see also screenshots).

It might be relevant that I had the UAControl extension installed, until it got automatically disabled due to the switch to WebExtensions. That might have had the "wrong" user agent selected when it was disabled. But I still can't find where it was set or how to reset it.

My UserAgent string is wrong. It has the wrong OS and the wrong Firefox version. I ran into the article explaining how to reset it, but when I search for "useragent", I don't see any of the suggested preferences (see also screenshots). It might be relevant that I had the UAControl extension installed, until it got automatically disabled due to the switch to WebExtensions. That might have had the "wrong" user agent selected when it was disabled. But I still can't find where it was set or how to reset it.
Vedhæftede skærmbilleder

Valgt løsning

The Safe Mode test should address the possibility that one of your extensions is doing it.

Do you use the "resist fingerprinting" setting? That may override your user agent, replacing it with a more common one.

Læs dette svar i sammenhæng 👍 1

Alle svar (4)

more options

What's your computer system and Firefox version? And what is the User Agent showing?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Valgt løsning

The Safe Mode test should address the possibility that one of your extensions is doing it.

Do you use the "resist fingerprinting" setting? That may override your user agent, replacing it with a more common one.

more options

Because a Firefox 60 ESR version is reported, I'm thinking the same way that "Resist Fingerprinting" is enabled. Note that this also changes the Date/Time to UTC (GMT).

See also:

more options

Thanks! It was indeed the "Resist Fingerprinting" setting. Disabled it and now my User Agent is normal again.