Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Problem with instructions on web site

  • 2 svar
  • 1 har dette problem
  • 74 visninger
  • Seneste svar af Wayne Mery

On the web site https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data, in the section "Backing up a profile", the instructions say: - Shut down Thunderbird. - Locate your profile folder, as explained above. - Go to one level above your profile's folder, i.e. to %APPDATA%\Thunderbird\Profiles\ - Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

If I "go to one level above" I cannot "right-click on your profile folder". Confusing.

In order to make a backup copy of my Profile, should I copy the "Profile" folder or copy the "wf4j06jp.default" folder?

On the web site https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data, in the section "Backing up a profile", the instructions say: - Shut down Thunderbird. - Locate your profile folder, as explained above. - Go to one level above your profile's folder, i.e. to %APPDATA%\Thunderbird\Profiles\ - Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy. If I "go to one level above" I cannot "right-click on your profile folder". Confusing. In order to make a backup copy of my Profile, should I copy the "Profile" folder or copy the "wf4j06jp.default" folder?

Ændret af Wayne Mery den

Alle svar (2)

Copy of "wf4j06jp.default" is OK (if there's only one folder in Profiles).

@Milusc, thanks for pointing out the error. I will make the change