Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Since I used 1 time Compacting folders my Thunderbird doesn't display new e-mails anymore

  • 6 svar
  • 1 har dette problem
  • 32 visninger
  • Seneste svar af FDvanWIJCK

April 1 I manually emptied the Thunderbird trash bin on my laptop. A pop-up advised me to compat my folders, so I did. Since that moment Thunderbird doesn't display any new e-mail. As I have a desktop with Thunderbird, too, I can receive new e-mails, but I like to use my laptop. What have I done wrong to make TB no more displaying new e-mails?

April 1 I manually emptied the Thunderbird trash bin on my laptop. A pop-up advised me to compat my folders, so I did. Since that moment Thunderbird doesn't display any new e-mail. As I have a desktop with Thunderbird, too, I can receive new e-mails, but I like to use my laptop. What have I done wrong to make TB no more displaying new e-mails?

Valgt løsning

I'm sorry, Matt, I have done as you advised me, but it didn't work. I stiill don't receive new e-mails on my laptop.

Læs dette svar i sammenhæng 👍 0

Alle svar (6)

What is the account type on both, laptop and desktop - POP or IMAP?

Have you told Thunderbird on the desktop to leave messages on the server? This is an option in your Account Settings.

I'm using a Dutch version. If I understand what you mean, it is (translated from Dutch): Leave messages on the server

  14 days maximum
  Till I remove them.

right click the inbox, select properties and then the repair button. It may be something caused a bad index to be written on the compact and now it just updates rubbish.

Valgt løsning

I'm sorry, Matt, I have done as you advised me, but it didn't work. I stiill don't receive new e-mails on my laptop.