Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whilst I am composing a message a copy is sent every 5 minutes to Drafts. Then when I send the message each and every copy is also sent from Drafts. Why?

  • 5 svar
  • 3 har dette problem
  • 2 visninger
  • Seneste svar af Wayne Mery

more options

As stated in the question, when composing a message a copy appears in Drafts every 5 minutes. Then when I send the message from the wirte screen the draft copies are also sent. This results in multiple messages being sent. One being the proper complete message and the others in varying stages of completion. Is there any solution to this or should I abandon Thunderbird and move to another provider?

Please help. victorjohn

As stated in the question, when composing a message a copy appears in Drafts every 5 minutes. Then when I send the message from the wirte screen the draft copies are also sent. This results in multiple messages being sent. One being the proper complete message and the others in varying stages of completion. Is there any solution to this or should I abandon Thunderbird and move to another provider? Please help. victorjohn

Valgt løsning

After restarting Tbird with Add-ons disabled the problem appears to be solved. I will now re-enable each add-on at a time to see what happens. Thanks for your help. victorjohn

I have now added the English dictionary so that there is an automatic check before releasing to send. It works fine and there is no duplication in Drafts. Thus it is SOLVED. As the dictionary was the only add-on which I had selected previously this must have been causing the problem. However it is ok now so I will carry-on.

Thanks again for your help. victorjohn

Læs dette svar i sammenhæng 👍 0

Alle svar (5)

more options

a new draft should see old drafts deleted, so we quite probably have an issue. But what sort or what is the cause.

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
more options

Valgt løsning

After restarting Tbird with Add-ons disabled the problem appears to be solved. I will now re-enable each add-on at a time to see what happens. Thanks for your help. victorjohn

I have now added the English dictionary so that there is an automatic check before releasing to send. It works fine and there is no duplication in Drafts. Thus it is SOLVED. As the dictionary was the only add-on which I had selected previously this must have been causing the problem. However it is ok now so I will carry-on.

Thanks again for your help. victorjohn

Ændret af victorjohn den

more options

I have now added the English dictionary so that there is an automatic check before releasing to send. It works fine and there is no duplication in Drafts. Thus it is SOLVED. As the dictionary was the only add-on which I had selected previously this must have been causing the problem. However it is ok now so I will carry-on.

Thanks again for your help. victorjohn

more options

Thanks. Please do tell us which addon you find to be causing the problem

more options

Did you determine which addon is at fault?