Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.
Løst Arkiveret

Just reinsstalled thundrebird, is there a way to recapture my folders, addresses, and favorites.

Thunderbird Andet
John99 replied 11 år siden
Cloudyandwet
Cloudyandwet

My computer crashed several weeks ago. I have just installed Thunderbird on the the new computer. I have never had a password for my e-mail as I only viewed it from my computer. Is there any way to retrieve my folders and address book?

My computer crashed several weeks ago. I have just installed Thunderbird on the the new computer. I have never had a password for my e-mail as I only viewed it from my computer. Is there any way to retrieve my folders and address book?

Alle svar (1)

John99
John99

Valgt løsning

Hi Cloudyandwet, Sorry posted prematurely, so repeating with full message.

As long as you did not use third party uninstall software, or deliberately deleted all related files Thunderbird should retain information. Thunderbird should automatically then use that information. The information is in the Thunderbird profile

(Note however some of this information e.g. the folders may be actually on the webmail server of the email provider. Presuming you are using webmail that could be accessed from a webbrowser such as Firefox)