Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Gmail Account recovery

more options

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please

My Gmail Id [edited] @gmail.com

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please My Gmail Id [edited] @gmail.com

Izmjenjeno od strane James (doing minimal support dowdays)

All Replies (2)

more options

This isn't gmail support - this is Firefox browser user forum help. You need to contact Gmail support about your issue.

more options

Rasel Vai said

Dear Google team, there is a problem in two step verification in my Gmail.

How do you figure this Mozilla community support forum is Google or Gmail support?

You need to contact the Gmail support team for support.

How to recover your Google Account or Gmail https://support.google.com/accounts/answer/7682439?hl=en