Thunderbird Forum podrške

Sometimes I receive emails with lots of attachments (say, 15 pdf files) When I click the "open all", it opens only 4 attachments or so

If I want to see all, I have to "save all" and than open all with foxit pdf reader

Is there a way to tell TB to open really all files? other ideas?

thanks

Recently installed Thunderbird because my old service provider stopped supporting their email client. With the old client, i.e. Godaddy, I was able to save/move/archive any received email into a custom folder which I created. Those saved emails were always available to me from any computer or phone. Godaddy has pushed me to change client to Outlook for which the archived feature still works as it should, but I do not like the overall functionality/feel of Outlook and prefer to use Thunderbird. The Thunderbird client setup is IMAP, but I am not able to see the saved email folders. Godaddy is dead to me as they will not provide any help relative to Thunderbird. Can anybody on this forum help me with this problem? Image shows present setup. Thanks.

Thunderbird not checking for new messages at startup is a minor nuisance and not critical. I use Thunderbird 68.10.0 in Linux Ubuntu. After reviewing the various suggestions in https://support.mozilla.org/bm/questions/1270066 the unexpected behavior still persists.

I'd like to humbly suggest that the various suggestions in https://support.mozilla.org/bm/questions/1270066 are all guesses on the perspective individual circumstances. After trying those suggestions, I might as well try stomping twice & doing a twirly (Now I'm being silly), but it would be guess work with no results.

What is needed is a clear understanding of the inner workings that causes this and to RECOGNIZE IT AS A BUG. It maybe a minor nuisance rather than a critical priority, but it seems that this symptom is widespread. It's a minor BUG.

Hello, I use Signal spam, but sometimes I make a mistake because of the changing place of buttons, I declare spam some mails which are not, because of the changing place of buttons :

- If I select one mail, the signal-spam button, is the last button at right ("SIGNALER") - if I select several mails, the last button at right is the delete button ("Supprimer") see screen pictures joined. In a quick operation, without changing mouse position, If I first delete some mails in a lot, and just after, want to delete an individual mail, it happens that my click is to signal it as a spam, because the mouse stayed at the same place. It seems that the place of buttons is not adjustable. Maybe that I should only use the signal button in the mail tools bar and not the more local button. Suppress this local button could be also a solution.

When I open Thunderbird I get the error message The current operation on 'Inbox' did not succeed. The mail server for account XXXXXX@yahoo.co.uk responded: [CLIENTBUG] SELECT Command is not valid in this state and all the folders in the email account folder tree are missing (full address redacted for security)

If I close Thunderbird and reopening it, I get my account back perhaps 50-60% of the time. Other days I don't get it at all. It's luck of the draw whether shutting down Thunderbird gets me my emails back. Sometimes completely deleting the account and reinstalling it gets me access back, but the next time I use Thunderbird the error occurs again. Archived answers to this error from 2017 suggested removing the "@yahoo.co.uk" bit of the address from the user name field in the Server Settings section of set up but this does not work.

Running Thunderbird 78.6.1 (32-bit) on a Windows 8.1 laptop.

Cheers in advance

I have spent days looking for a solution to this problem and failing.

When I receive a large attachment (eg a video of around 15 MB) I can't open it: usually, the error message says the file type is unsupported, the file extension is incorrect, or the file is corrupt. If I save it via Save As, the saved version is only tiny - typically 27 bytes.

I have followed various pieces of advice such as changing 'chunk' settings in Config Editor, but all to no avail.

It's a TB problem (I'm using TB 78.6.1 32-bit) because the same attachment will open and save in MS Outlook on the same machine without fuss, and the same version of TB on another Windows 10 machine produces the same problem. Also, I can download the attachment as a zip file from the server via webmail and on extraction it opens and saves perfectly.

Is there some tweak I'm missing, please?

Why does vers. 78.6.1 insist on double spacing, I have tried different settings and searched for solutions (It is not just when answering a mail) with no luck. More annoying than this is that when answering mail (and sometimes even when I start a new mail), it for some reason likes to change font size to medium, and I have configured it to large (I often have to keep doing this over and over) I have, like with the former problem, searched for solutions for this for hours, and I can see that this has been an ongoing problem, but I will ask again: why cant there be a simple solution to this so that one can choose ONE font, ONE size that are kept ALL the time. I don't need my font to adapt to other fonts that are in the mail that I am answering, quite opposite, I want what I write to always stand out from the font in the mail that I am answering. (I know that I can shift to plain text, as somebody suggested, but then it also changes mail i receive to plain text and removes pictures, layout etc.)

Thunderbird has always shown new messages in bold, with the "Unread" symbol in the inbox folder highlighted. All of a sudden, this has stopped. Was there a recent upgrade? It is hard to use the app without this feature. Is there a way to reinstate it?

I transferred my domain to hover.com so I could create an email account with Thunderbird. But Thunderbird now shows I should have transferred it to gandI Why isn’t the set up wizard giving me the hover.com option? I thought the Gandi was for accounts outside of the US and hover.com was for inside the US.? Please help! Thanks, Sue in Texas

Hi - when I create a new folder they are not imediatly displayed in the folder list. There are some older posts from 2014/15 about this but non of the sugestions work. The only option is a restart of thunderbird which is so problematic I would rather move to a new email client if this is not fixed. this is happening in both my hotmail account and my yahoo account so pop/smtp and outlook exchange protocols. Thanks Dave...

Suddenly I have two Thunderbird accounts. The new account wants me to set everything up like I don't have an exiting account. How do I remove this second account. I have gone to the programs in settings but only show Thunderbird downloaded for 1/24/2021. no existing Thunderbird account which has all the contacts. emails etc. HELP? THanks

As stated in the subject line, on my PC Windows 10, I cannot reply to an email that has a jpg or png in it. I have to delete the jpg or png for it to send. I don't ever use or install these in my emails, but a lot of people put their credentials in a jpg. So I have to delete them to reply. I get an error message stating that. Weirdly, I have Thunderbird on my Macbook Pro at home, and this is not a problem. It is not the Anti Virus. I have Windows 10 Home Version 64 bit. My Thunderbird states that it is the 32 bit version, but I read that doesn't make a difference. This is the message I get.

Sending of the message failed. There was an error attaching image001.jpg. Please check that you have access to the file

Hi, In Thunderbird, if you use a numbered list with text indentation to indicate subnumbers, the result is not correct.

1. Verbeterpunten: kijk nog even bij het verslag van 27 januari 2020 wat ook bla....... 2. De wedstrijddatums:

       1. Laaxum:
       2. Oudega
       3. Stavoren
       4. Hindeloopen

5. Test1 6. Test2 at the beginning of line "1. Laaxum" I did a ident and Thunderbird starts that line with number 1. That is correct But when I ident back after "4 Hindeloopen" it would be normal that the line "Test1" continue's with 3 and not with 5. When jou double click on a line with a number 'list properties' is opened. But it is not possible to change the number. Is there a possibility to change de line numbers ore is it a bug?

Thunderbird will not accept my password and I can't change it. Do I need to delete Mozilla Thunderbird and reinstall it. I don't like to do that as all my contacts and emails are on it.

Hi!

Relatively new user here.

Today I discovered that one single recipient does not receive certain mails sent by me through Gmail via TB. (I received no error message from TB, maybe TB does not send error messages?)

I have a Gmail account which has worked perfectly for over six months.

Problem started on or around Jan. 15, 2021, when I sent a message which is confirmed not received by recipient. Recipient´s platform unknown to me. Emails through TB to and from other recipients with the same platform has worked fine through TB for over six months. All recipients work at the same workplace, a public authority.

Some notes on my problem:

1/ If there is text only in the Subject box, sending and receiving a new email through TB works fine.

2/ Sending and receiving emails, with text in body of email, in an ongoing mail thread works fine through TB.

3/ I can email my own Gmail account through TB, with text in Subject and body of email.

4/ Recipient can receive and reply to my emails sent directly through my Gmail platform. Tested this today. This conversation (message + answer) also shows up in my TB. I sent a third message in the same thread, and TB did not signal any error or problem.

5/ I noticed your article about checking SMTP settings for outgoing mail server. Checked my Gmail site, did not find relevant settings. My local PC service provider says I cannot find and/or change Gmail SMTP settings online. Advises me to bypass TB and use Gmail directly.

6/ In TB, my outgoing server is set to Gmail (Standard).

7/ Earlier this month, I responded to Gmail/Google emails by accepting certain new settings, the specific ones escape my memory right now (not a heavy user of Gmail settings other than email settings).

8/ Synchronization between TB, Gmail, my stationary PC and my smartphone generally works fine.

Is this a compatibility problem between Gmail and TB? My local PC servide provider suggests this. Or is it related to upgrades within TB and/or Gmail? Will a reinstallation of TB be necessary?

Many thanks in advance for all help you can give me!

I've been stuck on a problem with TB. One of my accounts can no longer get incoming mail, though outgoing still works.

I talked with support at my ISP, and they didnt know much about TB and gave me a number for Thunderbird Support 1-800-460-9661.

That got me someone in India, and after extensive discussion she finally said that looking back in the records, my incoming server license had expired, and I would have to renew it. She said it was free 7 years ago but that had now run out. I don't remember ever having a license. But I was interested that she said 7 years because that is pretty close to when I started that account [I've had TB much longer than that]

But isn't TB free forever?

I googled that number and a few sites popped up listing them as scammers.

Just wanna make sure.

For a couple of weeks Tbird has been acting strangely: - all past and completed tasks would show up as uncompleted, going back several years - my calendar would be empty - but email would still work.

For the last five days, when Tbird starts, I get a message "Building Summary file for inbox". The progress bar never completes, and then I get a message that Thunderbird is not responding.

I have done some research and tried the following with no improvement: - Rebooted pc in safe mode with networking. Tried to start Tbird. Problem remained - Booted pc normally and turned off McAfee software. Tried to start Tbird. Problem remained.

Note: I cannot check which version of Tbird I am running, but I believe I have the most recent version as I always update when notified that a new version is available.

Any help will be appreciated.

I copied the contents of my only profile in AppData/Thunderbird/Roaming/Thunderbird from my old PC to the same path in the new PC. Both are 78.6.1 (32-bit).

Both profiles have 682 files and 63 folders when Thunderbird is closed.

-I can see all emails/folders/accounts/etc -I can receive emails

-My address books aren't showing -When I type an email address (they always appear in red colour) into the 'to' field, the 'send' button is enabled, but pressing the button does nothing. I can press it lots of times - it doesn't seem to try to send - no errors. -Google Calendar isn't working. I was using Provider for Google Calendar (which appeared on new PC too), but no data was showing in my calendar. I can fix this by using CalDAV, but I've mentioned it in case it points to the problem.

I still have access to my old PC.

Hello,

I have followed the instructions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, and also tried several variations thereof - all without success.

PROCEDURE:

After each failed attempt, I uninstalled TB. The TB profile folder under %APPDATA% was also removed, and a new clean copy of TB installed, once 78.6.1 and once 78.0.1.

The backup folder was copied via opening TB -> Help -> Troubleshooting Information -> Up three levels to "Thunderbird" -> Closing TB -> Copy "Thunderbird" -> Save to file.

The backup folder was then installed: 1. via -> Help -> Troubleshooting Information -> to the respective directories shown below, and, 2. when the above didn't work, a new clean install (after deleting TB from both "Programmes" and from "%APPDATA%") to the directories shown below.

Nothing of the below resulted in the Profile and emails coming up when opening TB:

"Thunderbird" folder:

1. Pasting the saved "Thunderbird" backup folder over the newly installed "Thunderbird" destination folder. 2. Emptying the newly installed "Thunderbird" destination folder first, then pasting the saved "Thunderbird" backup files/ folder into it. 3. Merging the contents of the newly installed "Thunderbird" destination folder with the contents from the saved "Thunderbird" backup files/ folder.

"Thunderbird"/ "Profiles" folder:

4. Pasting the saved backup "Profiles" folder over the newly installed destination "Profiles" folder. 5. Emptying the newly installed destination "Profiles" folder first, then pasting the saved backup "Profiles" files/ folder into it. 6. Merging the newly installed destination "Profiles" folder with the saved backup "Profiles" files/ folder.

"Thunderbird"/ "Profiles"/ "... default.release" folder:

7. Pasting the saved backup folder "hpaxv0u8.default-release" over the newly installed "…...default-release" folder (its name changed with each new TB install). 8. Emptying the newly installed destination folder "…..default-release" first, then pasting the saved backup files/ folders from "hpaxv0u8.default-release" into it. 9. Merging the newly installed destination folder "….default-release" with the contents with the "hpaxv0u8.default-release" backup folder.

RESULT:

Each time, the backup profile files/ folders are copied and visible in the respective newly installed directory.

But on opening TB, the prompt comes back on asking to set up an email account.

https://support.mozilla.org/en-US/questions/1289124?utm_campaign=questions-reply&utm_medium=email&utm_source=notification#answer-1318119 advises to “copy everything from the backup profile folder ... , delete everything from the target profile folder that opened in the pevious steps then paste into the now empty target folder."

When I do that, TB is unable to start up. Error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

NOTES:

- The two TB versions were downloaded from https://archive.mozilla.org/pub/thunderbird/releases/78.6.1/win64/ and https://archive.mozilla.org/pub/thunderbird/releases/78.0.1/win64/.

- The two TB versions were installed and removed nine (9) times each (as per the procedures described above). So a total of 18 failed attempts to transfer a backed-up profile. On the same PC as before, where TB had worked just fine: Windows 10, 64-bit.

Wot to do? Many thanks.

good evening , i have a problem with thunderbird in an account the recycle bin does not work, I tried all the options found on the internet but to no avail. you can help me ? thank you so much