Thunderbird Forum podrške

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times a day.

https://crash-stats.mozilla.org/report/index/91bb470b-d99f-483e-bb11-209c40221113#allthreads

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

I noticed this on version 91.13.1. Here is the steps to replicate this bug:

1. Search for a particular persons email address (you have to search exactly for that user or otherwise open a message from that user in the search list)

2. Write new message

3. Enter the email address you just searched for as the recipient and watch as a new tab gets opened containing the previous search result you just looked for.

Here's a video showcasing the problem.

I find this really annoying, since I didn't ask for that search result tab to open itself. I was really hoping this would get fixed in the latest build, but it seems I have to reinstall the old version because there is no added benefit to me of using the new version.

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Running Win 10 (22H2) and Thunderbird 102.5.0 (32 bit).

Adding Yahoo to email, POP server. Using recommended server configurations. When clicked on DONE, a popup browser from Yahoo occurs with username filled in, then asks to prove not a robot (captcha), then asks for password. Finally agree for Thunderbird to access Yahoo email. Goes to check login and after some time presents the message "Unable to login at server. Probably wrong configuration, username or password." Repeated attemps goes through the cycle of the popup from Yahoo to give Thunderbird access to Yahoo email.

An email is sent by Yahoo indicating a sign in on Thunderbird. Clicked on Advanced settings to save settings. When click on Get Messages the Yahoo popup appears the give Thunderbird access to Yahoo email. This is repeated every time for Get Messages. Email at Yahoo says sign on Thunderbird has accurred.

No messages are ever dowloaded to Thunderbird. Yahoo seems to know an attempt was made to sign on to Yahoo with Thunderbird but Yahoo does not accept credentials to download the emails to Thunderbird.

What other settings need to be checked to make this work.

I just upgraded from TB 91.something to 102.5. (No, I didn't install 102.0, I just upgraded in the usual in-app fashion.)

(1) My saved-search folders are non-functional -- just blank lines. (2) Even the Saved Search item on the File>New menu is completely absent. So I also can't create new ones.

(Help! One of these functions as my "true" inbox for virtually all incoming email.)

FWIW: Windows 10 (latest rev) on MS Surface Pro.

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem.

On editing/composing a reply all text is shown as red/UL (ie spell error). Reinstalling the English (Canadian) language pack and restarting TB restores it until the next update.

This occurs on 2 machine Win 10 22H2 version. TB currently 102.5.0 (64-bit).

Richard

I have just switched from MS Mail to Thunderbird. I imported my contacts list, and it seems fully stored and readable in Contacts. However, when I select a contact and click on the 'To' box, the name loads into the email To line, but not the email address. The name is red. What am I doing wrong, or is there something Ihave still to set up?

To give a bit of Context I work in IT and although I don't special in Thunderbird by any means, I have set up multiple users with Thunderbird, I've migrated from Windows Live Mail (WLM) plenty of times in the past.

I had a customer who was using WLM 2012 on her laptop and still using the POP settings.

I was trying to migrate her out of Windows Live Mail into Thunderbird, used the Add-On "ImportExportTools NG" to import the emails that I was able to successfully Export from WLM.

I've used this Add-on several times with no problems, not that I believe the issue has anything to do with the add-on but I believe giving the most information to help resolve this issue is best.

After the e-mails were imported into the Local Folders, there was 2 Parent Folders with a lot of sub-folders which she sorted her e-mails into.

Both folders uploaded successfully, I can login to Webmail with her e-mail and I can see all the folders, all of the emails that I've uploaded all show up and are accessible.

Now, when I look in Thunderbird, I can see ALL of the folders, both Parent folders and ALL sub folders. In the first Parent Folder I can see all of the e-mails that are in each sub-folder without a problem.

Second Parent Folder shows all of the subfolders, but it does not display a single e-mail throughout any of the folders. -Clicked on each folder for it to "Update" -Tried to deleted the .MSF files related to those folders, no change. -Tried to go into the Properties and ensure that these folders were Subscribed. -Tried to Repair the folder(s) -Tried to select Download Now under Synchronization -Tried to edit the Retention Policy in case there was somehow a setting on the mail server that was stopping them from display.

I then simply Uninstalled Thunderbird, deleted the entire Thunderbird folder from %appdata%\Local that contains the folders and information, but when I re-added the account it re-downloaded everything Except that same problem folder...

I'm hopeful that someone has ideas as to how to resolve this type of issue, if there are any ideas please share them. I'm quite comfortable doing some advanced tests/fixes.

Thanks in advance.

Since the above version of Thunderbird was downloaded, I have been unable to send email. Reception is okay, and I can send over other platforms via phone and webmail. Thanks KenM

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. How the heck do I get them back? They aren't in trash, and I can't directly recover the messages from Yandex Mail. Some of those emails are important to me, so do be quick.

When I go on my emails, they have disapeared from all my folders - inbox, sent, draft and trash. To bring them into view, I need to click "properties" and new screen appears and I click on "repair". I have to do this every time and when I switch to a different folder, I have to do the same again. At least I can see my emails but I should not have to do this every time.

Hi, For a few months now, I've had random issues with mail attachments. I cannot find specific conditions but it seems some attachments are not correctly downloaded by thunderbird while others are. In my latest issue, it concerns a pdf file attached to an email i received. If I try to open the file, thunderbird show a blank tab. If I download the file on my computer, I get a corrupted pdf file that is only 34bytes (thunderbird says it should be 218Kb). On another recent email, a 506Kb attached pdf file is working correctly. It is a gmail account and if I go to the gmail webmail, I can see/download the file correctly

Any help would be appreciated

Hello,

(excuse my English).

I receive properly most of my emails in Thunderbird but there is this one from "Wetransfer support" (support@wetransfer.zendesk.com ) I cannot. I receive it on the email service provider server, but not in the Thunderbird client. I just have a notification ("1" next to the main folder). When I send copies of it to myself from the server, it is the same issue. Strangely, when I copy paste the content in a new message, it passes through. Everything happens as if there was something inside the body of the message that Thunderbird did not like. Some little pictures inside are not copied in the copy/paste process, so maybe it is the cause. What's your opinion?

Best regards, Samuel

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

I just got a new computer and copied my Thunderbird profile from the old computer to replace the default profile created on the new computer. my tag show in the context menu, but none of my messages are tagged. how can I move the tagging information? where are they stored? Thanks.

Every few minutes, Tbird will halt/freezes for about 5-10 seconds. You can't do anything. On top of that the calendar is very very slow.

Error console - this was run without calendar and with debug on.

Vic

21:19:30.388 1669342770388 addons.xpi WARN Checking C:\Program Files (x86)\2020 Tbird pop\distribution\extensions for addons 21:19:51.850 services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.jsm:330 21:19:58.055 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:19:58.455 Uncaught TypeError: gFolderTreeView._treeElement is undefined

   getFolderAtCoords chrome://messenger/content/folderPane.js:308
   _folderpopupShowing chrome://messenger/content/foldersummary.js:346
   MozFolderTooltip chrome://messenger/content/foldersummary.js:332

folderPane.js:308:15 21:20:01.376 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 4 calItemBase.js:431:30 21:20:07.803 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean 14 AddrBookCard.jsm:364 21:20:18.834 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:20:28.819 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calViewUtils.jsm:416:35 21:20:28.821 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 3 calItemBase.js:431:30 21:20:53.790 Error: Same occurrence found twice, protecting you from death by recursion Ical.jsm:7320:15 21:20:54.030 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:20:55.008 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:20:55.861 Uncaught (in promise) Exception { name: "NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS", message: "[JavaScript Error: \"Same occurrence found twice, protecting you from death by recursion\" {file: \"resource:///modules/calendar/Ical.jsm\" line: 7320}]'[JavaScript Error: \"Same occurrence found twice, protecting you from death by recursion\" {file: \"resource:///modules/calendar/Ical.jsm\" line: 7320}]' when calling method: [calIRecurrenceRule::getOccurrences]", result: 2153185313, filename: "resource:///modules/CalRecurrenceInfo.jsm", lineNumber: 548, columnNumber: 0, data: XPCWrappedNative_NoHelper, stack: "calculateDates@resource:///modules/CalRecurrenceInfo.jsm:548:29\ngetPreviousOccurrence@resource:///modules/CalRecurrenceInfo.jsm:477:21\nget recurrenceEndDate@resource:///modules/CalRecurrenceInfo.jsm:188:35\n_expandOccurrences@resource:///modules/calendar/CalStorageItemModel.jsm:326:9\nstart@resource:///modules/calendar/CalStorageItemModel.jsm:201:24\n", location: XPCWrappedNative_NoHelper } CalRecurrenceInfo.jsm:548 21:20:56.058 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean 6 AddrBookCard.jsm:364 21:20:56.258 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 5 calViewUtils.jsm:416:35 21:20:56.262 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:20:59.768 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 4 calViewUtils.jsm:416:35 21:20:59.770 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:21:00.405 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 4 calViewUtils.jsm:416:35 21:21:00.407 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:21:00.502 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:21:03.813 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:21:04.616 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 9 calViewUtils.jsm:416:35 21:21:04.620 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 3 calItemBase.js:431:30 21:21:39.032 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calViewUtils.jsm:416:35 21:21:39.033 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 2 calItemBase.js:431:30 21:22:07.401 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 7 calViewUtils.jsm:416:35 21:22:07.406 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:22:09.902 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calViewUtils.jsm:416:35 21:22:09.904 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:22:15.354 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 2 blank 21:22:22.848 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:22:32.960 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. MimeMessageUtils.jsm:148:23 21:22:35.332 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean AddrBookCard.jsm:364 21:22:39.260 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:22:45.270 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean AddrBookCard.jsm:364 21:22:45.390 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:22:46.830 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean 55 AddrBookCard.jsm:364 21:22:47.699 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean 16 AddrBookCard.jsm:364 21:22:51.909 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 2 blank 21:23:19.432 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. Sent 21:23:51.304 <Provider> does not support changing `store` on the fly. It is most likely that you see this error because you updated to Redux 2.x and React Redux 2.x which no longer hot reload reducers automatically. See https://github.com/reactjs/react-redux/releases/tag/v2.0.0 for the migration instructions.