Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm unable to login in the mozilla addons using my firefox account.

  • 6 odgovori
  • 2 ima ovaj problem
  • 10 views
  • Posljednji odgovor poslao Paul

more options

When I try to login into the mozilla addons using my firefox account it showing me the 2 factor authentication setup when I click the cancel button It suddenly takes me to the previous and when I try to create 2 factor authentication setup and I also Installed the authenticator app in the my android mobile which was google authenticator and I scan the QR code it gives me a code but when I try to enter the code it throws me an error it was an invalid code but I enter the correct code each time it stills shows me the same error please help me to login meinto the mozilla addons I need to update my addons ASAP.

When I try to login into the mozilla addons using my firefox account it showing me the 2 factor authentication setup when I click the cancel button It suddenly takes me to the previous and when I try to create 2 factor authentication setup and I also Installed the authenticator app in the my android mobile which was google authenticator and I scan the QR code it gives me a code but when I try to enter the code it throws me an error it was an invalid code but I enter the correct code each time it stills shows me the same error please help me to login meinto the mozilla addons I need to update my addons ASAP.
Priloženi snimci ekrana

All Replies (6)

more options

Let me turn on 2 Fac and see what happens.

more options

What app are you using in the process?

more options

I was able to log out of the my account on the add-on page and back in without getting a prompt for 2FAC. With Google Authenticator, I was able to setup 2FAC with no issues. I would turn the feature off and try again.

more options

In Normal Firefox browser

more options

I tried so many times the error still occurs is there any way???

more options

Hi

Are the clocks on your two devices synchronised with an online time server?