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Websites won't load after automatic update.

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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Hi, I opened Firefox yesterday and it did an autmatic update (to version 28.0 I think) and afterwards would not load any websites. Internet Explorer works fine and I've tried all proxy adjustments and reinstall/resets. I've also made sure firefox was on the accpetion list for both Windows Firewall and BitDefender (my current security program). Please help

  • I'm running Windows Vista (64-bit)
Hi, I opened Firefox yesterday and it did an autmatic update (to version 28.0 I think) and afterwards would not load any websites. Internet Explorer works fine and I've tried all proxy adjustments and reinstall/resets. I've also made sure firefox was on the accpetion list for both Windows Firewall and BitDefender (my current security program). Please help *I'm running Windows Vista (64-bit)

All Replies (2)

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Hello,

I'm sorry to hear about your troubles, please check out this article.

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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: