Crash report screen after sleep
Firefox will not start after sleep. All I get is the crash report screen. All is well if I reboot my system. I have a screen shot of error, if needed. Also i have a crash report if needed.
Chosen Solution
You're welcome
All Replies (5)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
bp-5b0474a3-ee40-4dc7-87b0-ef2f72140125 1/25/2014 3:19 PM bp-d906f7fd-0aaf-4e78-ac13-8f9c12140125 1/25/2014 3:19 PM bp-dc1dabeb-f113-4403-becd-4f10f2140125 1/25/2014 3:04 PM bp-8ff49b5d-510c-4b3b-bfa6-e0bc72140125 1/25/2014 3:04 PM 00172510-1835-4943-87f3-e73b1fdae0a4 1/25/2014 3:04 PM bp-fdf5cb2a-b779-4b27-8706-45b142140125 1/25/2014 1:18 PM
I hope these are what you requested. If not please let me know. Thanks in advance for your help and interest.
That looks like a problem with the Nvidia display driver.
Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You are amazing. Great help. I cannot thank you enough. Nvidia display driver would have been my last guess. Thank you.
Chosen Solution
You're welcome