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Consistently crashes on first page load, even after reinstall.

Firefox Troubleshooting
finitarry replied 13 years ago
bgeisel1
bgeisel1

Firefox crashes every time it tries to open a page. I've re-installed several times, and manually removed the 2 additional directories besides Program Files. Safe mode doesn't help. Happy to provide any relevant information.

Here are a couple of the crash reports: Crash ID: bp-abb45d9e-a533-4b77-b9ba-cfdd52130328 Crash ID: bp-fce9869e-ede9-49e9-81d7-faa312130328

Wish I could provide more data, but hopefully the crash reports will help.

Thanks! -Brian

Firefox crashes every time it tries to open a page. I've re-installed several times, and manually removed the 2 additional directories besides Program Files. Safe mode doesn't help. Happy to provide any relevant information. Here are a couple of the crash reports: Crash ID: bp-abb45d9e-a533-4b77-b9ba-cfdd52130328 Crash ID: bp-fce9869e-ede9-49e9-81d7-faa312130328 Wish I could provide more data, but hopefully the crash reports will help. Thanks! -Brian

All Replies (2)

Andrew
Andrew

Could you update to version 19.0.2 and see if it helps?

finitarry
finitarry

Chosen Solution