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When I start Firefox, I only get the background of my browser in the Firefox window. I already reinstalled it, but that doesn't fix the problem.

  • 4 replies
  • 2 have this problem
  • 6 views
  • Last reply by jonson00

jonson00
jonson00

When I start Firefox, I only get the background of my browser in the Firefox window. I the normal window for 1 second, but then it changes in only the background window. So without toolbar, or navigation. I already reinstalled it, but that doesn't fix the problem.

When I start Firefox, I only get the background of my browser in the Firefox window. I the normal window for 1 second, but then it changes in only the background window. So without toolbar, or navigation. I already reinstalled it, but that doesn't fix the problem.

Chosen solution

hello jonson00, please follow the troubleshooting steps described at Firefox opens with a transparent or blank window. if this resolves the issue, it would also be interesting which extension caused the issue in your case. thank you!

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All Replies (4)

the-edmeister
the-edmeister

Try to disable hardware acceleration in Firefox. 

   Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
   https://hacks.mozilla.org/2010/09/hardware-acceleration/ 

   https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers
jonson00
jonson00 Question owner

Unfortunately, I can't do that because there is no toolbar in the window or anything, just my background picture of firefox. See attachment...

philipp
philipp
  • Moderator

Chosen Solution

hello jonson00, please follow the troubleshooting steps described at Firefox opens with a transparent or blank window. if this resolves the issue, it would also be interesting which extension caused the issue in your case. thank you!

jonson00
jonson00 Question owner

Thank you, it's fixed! The extension that caused the problem is Codecv 1.0. I don't remember intstalling it, so I think it's some kind of virus.

Thank you for this quick fix