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Firefox suddenly started closing. Sometime without any message; sometimes saying "Firefox has stopped working ..."

  • 1 reply
  • 3 have this problem
  • 17 views
  • Last reply by cor-el

kbeahan
kbeahan
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I have uninstalled & downloaded & re-installed, but that did not help. This just happens randomly. Does anyone have an idea what's happening and how to fix it. I'm on a PC running Windows 7. Thanks.

I have uninstalled & downloaded & re-installed, but that did not help. This just happens randomly. Does anyone have an idea what's happening and how to fix it. I'm on a PC running Windows 7. Thanks.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See: